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Region Energy
- Heating & Air Conditioning/HVAC
- Hackettstown, NJ
About this business
Location details
8 Russling Rd, Hackettstown, NJ, 07840, United States
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Boiler repaired due to control miss alignment
Business response:
Mr Burtis S, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Region Energy
Very good service
Business response:
Liza ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Region Energy
Initially disappointed with long schedule time but it was revised and the work was performed perfectly. Very happy. Thank you.
Business response:
John, we are delighted to hear that things worked out perfectly! It is our goal to provide the best possible customer service, and we hope to continue to do so. Best, Region Energy
My experience was excellent. I was able to get an appointment the day after I called. The serviceman arrived much earlier than expected, and let me know by phone and text beforehand to make sure I was going to be there. He fixed the problem with the furnace quickly.
Business response:
Joan, We are delighted to hear that you are satisfied with our services and technicians! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Region Energy
We have had Mayberry oil that now is also region oil. Snice at least 1974. Can't say enough good things.anytime we called they were there and also the insulation of two new oil burners. We will be turning the keys over to a new family that will be moving in. And I will let them know how well you took care of us. Thanks for everything. Barb
Business response:
Barb! Thanks for taking the time to leave us such a positive, and thoughtful review. -Wow, 44 years! We are thankful to have such loyal customers like you! Thank you and Best Regards, Region
Been trying to fix an issue on their end with lost payment since June! Yet again not fixed and out of oil! On a cold winter morning and they will not put in a delivery!! Terrible customer service. Nothing like they used to be!
Business response:
Jenny We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.regionenergy.com/contact-region/feedback and a manager will be in touch with you shortly. Regards, Region Energy
I purchased a $15,000 furnace and water heater and was installed last day in November and we have had NOTHING but Problems. We have called service on it numerous times, the whole installation process was nothing but a nightmare. The salesman was nothing but rude and have asked NUMEROUS times to speak to a manager overall to region and have got nothing. The sales Manager called who apparently is the gentleman who was here for the sales for the unit. We do not get an actual overall Manager. We AGAIN had an issue last week and ... read more
Horrible service
Business response:
Helen Bauer Wohlrab –We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation has been addressed. Should you need any further assistance, please do not hesitate to reach out. Best, Region Energy
I have been trying to get a permit for (3) 120g tanks for 3 months from the propane department. (90) days and now I don't even get returned phone calls. The last time I called December 17th, 2021 was told somebody would get back to me in 24 hours. December 20th, 2021... 1:46 pm still waiting. I've called so many times to the propane side...I won't speak bad about any particular people in the propane side, but Dennis Clemens needs to know there is no customer service, nor simple communication! I've given up and in the pro... read more
Frequently asked questions about Region Energy
How is Region Energy rated?
Region Energy has a 4.1 star rating with 104 reviews.
When is Region Energy open?
Region Energy is open now. It is open 24/7.