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Relax The Back

4.8

About this business

Location details

4844 S Highland Dr, Salt Lake City, UT, 84117, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.8467 reviews
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Lloyd M.'s profile image
Lloyd M. 

Verified by Relax The Back

7 years ago

Great customer service. The sales people and delivery people were outstanding. Completely satisfied. 

Business response:

Thank you Lloyd! I am thrilled you had a great experience in our store. We hope to see you again soon 

Randy B.'s profile image
Randy B. 

Verified by Relax The Back

7 years ago

The gentlemen that came and delivered and installed the 2nd chair were courteous, well trained and did a great job. you have a good crew. I would recommend Relax the Back to anyone. thx for the help. 

Business response:

Randy thank you for writing this kind review. We are so happy you are enjoying your chairs and so appreciate the loyalty. Thank you for the recommendation and acknowledging our delivery guys as well! 

Marc S.'s profile image
Marc S. 

Verified by Relax The Back

7 years ago

Great service, only problem was that no instructions came with the item for care and cleaning 

Business response:

Marc I am not sure what product you purchased that didn't come with instructions for care and cleaning, but I would be happy to contact the vendor and get any information you need. Please call our store and we will provide whatever information you need. Thank you for bringing it to our attention and thank you for the nice review on our customer service. 

Sheryl J.'s profile image
Sheryl J. 

Verified by Relax The Back

7 years ago

Our sales person was friendly and engaging, and full of helpful information. 

Business response:

Thank you Sheryl! We are so glad you had a pleasant experience and that you had a good experience with our back care consultant. 

Barbara S.'s profile image
Barbara S. 

Verified by Relax The Back

7 years ago

She was very knowledgeable and helpful 

Business response:

Barbara thank you for the praise. We appreciate you and so glad you had a good experience in our store. 

Bob And Sandra S.'s profile image
Bob And Sandra S. 

Verified by Relax The Back

7 years ago

I am thoroughly enjoying my zero gravity chair and feel it is helping with my lower back pain. Matt Thomas was very knowledgeable and provided helpful tips and information. Overall service was excellent and so far very satisfied with the zero gravity chair we purchased. 

Business response:

Bob and Sandra thank you for taking the time to write this thorough review. I am so happy Matt was able to give you an outstanding experience in our store and that you are enjoying your new zero gravity recliner. Please come visit us again soon! 

Ellen P.'s profile image
Ellen P. 

Verified by Relax The Back

7 years ago

Excellent customer service without being “pushy”! 

Business response:

Ellen we are so glad you had a good experience in our store. We always strive for excellence and want to educate our clients. We appreciate that you acknowledge our customer service and always hope to provide the best every time! 

Alan C.'s profile image
Alan C. 

Verified by Relax The Back

7 years ago

Great store and great knowledgeable staff 

Business response:

Thanks Alan! We appreciate you taking the time to give us this compliment. 

David F.'s profile image
David F. 

Verified by Relax The Back

7 years ago

Good products and good customer service. Staff is very friendly and knowledgeable but prices are relatively high and return policies are not as good as competitors. 

Business response:

David thank you for taking the time to write a review. We are happy you had a good experience in our store. We have high quality products and a 30 day return policy on almost everything in our store without any restocking fees, including on custom orders. The only thing we cannot return is personal items and bedding due to health reasons, however even then we try and work with our clients to make sure they are 100% satisfied so if that was not your experience on a return please contact us and I would love to make sure you... read more

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 467 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.