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Relax The Back
- Furniture Stores
- Mesa, AZ
About this business
Location details
1744 S Val Vista Dr, Ste 115, Mesa, AZ, 85204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Verified by Relax The Back
Very good service
Business response:
Thank you, Mark. I hope you get years of comfort and productive use from your X3 office chair. David
Verified by Relax The Back
A few days ago I posted a negative review of the store which was not justified due to an error on my part in which I did not send the email with my concerns to the store so he was never aware. I have since then been in contact with Dave at the store and my warranty issues has been resolved. I do apologize for the negative review Enrique Y. Vidal
Business response:
Enrique, "All's well that ends well," right? I'm glad we were able to sleuth this out and get the manufacturer involved. They definitely stand behind their products, as do we. As you know, they were in touch with you in less than 24 hours of being notified with a solution that met your reasonable expectations. The extended warranty that you have is primarily covering you against accidental damage up until the original manufacturer's warranty expires. (It's some extra piece of mind.) At that point, then the extended terms w... read more
Verified by Relax The Back
Helpful and great service. Answered all my questions!
Business response:
Thank you, John. Hopefully you'll get years of comfort from your McCarty's SacroEase. Not just for in the car, but also for any straight back chair in the home. Remember, if you ever want the support adjusted, stop by any of our local stores and we'll get that done for you at no charge. David
Verified by Relax The Back
100% Service oriented! They will do anything in their control to make it right! Highly recommended!
Business response:
Thank you, Ursula. We'll be sure to let Amber know you were pleased with the service she provided. And, may you get great use from your X-Chair office chair for years to come. David
Verified by Relax The Back
Great customer service with My Mom. They gave us the pris and possible cond before I even brought Mom in to try the one lounger we thought you got her needs. It has made such a difference in her quality of life. Thank You
Business response:
Thank you, Marian. IT's great to know that your mom is loving her zero gravity lift assist chair from Golden Technologies. Sometimes a little helping "hand" is all anyone needs in order to enjoy a better quality of life through a measure of independence rather than relying on others all of the time. David
Verified by Relax The Back
Your location in great! It is my go-to for products that help with my back. Staff is very knowledgeable. I have met the owner several times as well and have had good conversations with him. Kudos for the experiences I have had there exploring different products and getting an education on how they help address mitigating back issues and preventing back issues. These stores are a must have. I would love to own one some day so I can help people. I never hesitate to refer people. They have your back! Go visit a store!
Business response:
Thank you, Dennis. We appreciate the kind word. David
Verified by Relax The Back
Personalized service
Business response:
Thank you, Stephany. One of the hallmarks of a small, family run, company is that we pride ourselves on our ability to provide excellent services. We hope you enjoy your Hale Air Comfort zero gravity recliner for many years to come. David
Verified by Relax The Back
Very happy with the customer service and the chair I purchased has made a huge difference in my back pain.
Business response:
Thank you, Aaron. It's great to hear that your X3 from X Chair is helping in such a big way. We'll be sure to let Amber know you're happy with the service. David
Verified by Relax The Back
Excellent customer service.
Business response:
Thank you, Gene. Glad to know that you and your son are enjoying the Human Touch Perfect Chair and Positive Posture Cafe zero gravity recliners. We're ready to help you get into that new Tempur-Pedic bed as soon as you're ready. David
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.6 star rating with 162 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.