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3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They were helpful and fixed my car
Business response:
Thank you for the kind words! We're glad our team could help get you back on the road. We look forward to serving you again whenever you need us!
Check-in process is very streamlined and only a few minutes and I was on my way. Equinox was moved immediately to the staging/prep area and the entire process of servicing and inspecting the vehicle took just over an hour. Pick-up was quick and simple as well, with it being just a few minutes. Technician went over the service record and again, I was on my way.
Business response:
Thank you for the wonderful feedback! We're glad the check-in, service, and pick-up process were all quick and efficient. We look forward to serving you and your Equinox again in the future!
the technician that checked me in (and checked me out) was very polite, professional, and courteous.
Business response:
Thank you for sharing your experience! We're glad our technician made a positive impression with their polite and professional service from start to finish. We look forward to serving you again in the future!
Very courteous and efficient. I was in and out sooner than I anticipated. Kept me informed while I waited. Nice people to work with.
Business response:
Thank you for the wonderful feedback! We're thrilled your visit was smooth and timely, and that our team kept you informed throughout. We appreciate you choosing Reliable Chevrolet and look forward to serving you again!
The staff were professional, attentive, and genuinely committed to diagnosing and resolving the issues with my vehicle. From the moment we arrived, they demonstrated a strong dedication to customer service and took the time to thoroughly investigate the problem rather than rushing to a conclusion. To minimize the inconvenience to our family, they promptly arranged a rental vehicle, ensuring that our daily responsibilities and schedule were not disrupted while repairs were being addressed.
Business response:
Thank you for sharing your experience! We're thrilled our team provided the attentive service you deserved and that the rental vehicle kept your family's routine on track. We look forward to serving you again at Reliable Chevrolet!
We had picked up some debris in the road and it was stuck in the tire. We tried several locations to get a new tire. My vehicle has special order tires and no one seem to be able to help or wanted to help. We pulled into this location and the parts department dropped everything to help us out. The tech was able to find a tire and on his way into work the next morning he picked it up and brought it in with him. They treated our car with respect and kept us informed on all aspects. The car was done when they promised us and we... read more
Business response:
We are thrilled to hear about your positive experience with our parts department and service team. It's wonderful to know that our staff went above and beyond to help you find the special order tire you needed, even taking the extra step to pick it up on their way to work the next morning.
Was able to get appointment quickly. Had to return though because defective spark plug was installed. Problem was fixed quickly.
Business response:
We are glad to hear that you were able to get an appointment quickly and that we could address your needs promptly. We understand that having to return for the defective spark plug was not ideal, and we appreciate your patience during that situation.
Excellent service even though they didn't have my battery
Business response:
We are thrilled to hear about your positive experience with our service team. Even when we didn't have the specific battery you needed, we're glad our team was still able to provide you with excellent service and support.
Fast & Friendly, Great customer service
Business response:
Thank you for sharing your positive experience! We genuinely appreciate your kind words about our fast and friendly service. Your feedback means the world to us and reinforces our commitment to delivering great customer service. We look forward to continuing to serve you!
Reliable Chevrolet has a 4.4 star rating with 6,800 reviews.
Reliable Chevrolet is open now. It will close at 7:00 p.m.