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3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This was my first visit to Reliable Chevrolet being that I am from St. Louis visiting family for the holiday days. This was an unexpected expense and Angel Rabadan was very professional and nice. The parts in which I needed was out of stock with no eta available. Angel offered to send me to another dealer so I could be taken care quickly. I decided to stay with Reliable, and it turns out the parts came in sooner than expected. I always receive excellent service from Cheverolet dealers. Very satisfied with this location.
Business response:
Thank you for sharing your experience! We're glad to hear that Angel provided you with professional and helpful service during your visit. We understand how important it is to get the right parts quickly, and we're thrilled that everything worked out. Your satisfaction is our top priority, and we appreciate you choosing to stay with us. We look forward to serving you again in the future!
Very nice facility - Friendly staff Oil Change took a little longer than expected (3 hrs)
Business response:
Thank you for your review! We're glad to hear you had a positive experience with our staff and facilities. We apologize for the longer-than-expected wait time for your oil change and appreciate your patience. We'll work on improving our service times and look forward to serving you again soon!
Service completed on time. Great people! Honest about what could wait since it's the holidays.
Business response:
Thank you for your wonderful review! We're thrilled to hear that your service was completed on time and that you found our team to be great and honest. We understand that the holidays can be a busy time, and we're glad we could provide you with the information you needed to make the best decisions for your vehicle. Your trust means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to seeing you again!
Fast, friendly, and with a special, very reasonably priced
Business response:
Thank you for your kind words! We're delighted to hear that you found our service fast, friendly, and reasonably priced. Providing excellent value to our customers is always a top priority. If there's anything else we can assist you with, please don't hesitate to reach out!
Friendly Staff, Sales team I worked with was helpful and easy to work with. They made the experience a very pleasant one and would highly recommend you give them a chance to earn you business new or used. I am from st louis and talked with my Sales guy Jack several times and he was nice enough to provide me video walking around the used truck I was interested in. Definitely went that extra mile. Ask for Jack Spencer or Maurice Pollard.
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that Jack and Maurice made your experience pleasant and went the extra mile to assist you. It's great to know that the video walk-around helped with your decision-making process. We truly appreciate your recommendation and look forward to the opportunity to earn your business again in the future!
They did not reset the oil life feature. I just got the oil changed and the oil life button reads 9%. I am going to have to take it back to the dealer to have them reset it so it does not drive me crazy.
Business response:
Thank you for your feedback. We apologize for the oversight regarding the oil life reset and understand how it can be frustrating. We want to ensure everything is taken care of properly for you. Please contact Justin Moore, our Service Director, at Jmoore05@vtaig.com, to address any other concerns you may have. We appreciate your patience and look forward to resolving this for you
Other than a backordered fuel pump, it was a good experience!
Business response:
Thank you for your feedback! We're glad to hear you had a good experience overall, despite the inconvenience of the backordered fuel pump. We appreciate your patience and understanding as we worked through that. If there's anything more, we can do to assist you, please don't hesitate to reach out!
Ok ok ok ok ok ok ok ok ok
Business response:
Thank you for your feedback! We appreciate you taking the time to share your thoughts. If there's anything specific, you'd like to discuss or if we can improve your experience in any way, please don't hesitate to reach out.
Got me in on time and recall service went great!
Business response:
Thank you for your feedback! We're glad to hear that we were able to get you in on time and that your recall service went smoothly. We always strive to provide efficient and reliable service, and we're happy we met your expectations. If you need anything else, feel free to reach out!
Reliable Chevrolet has a 4.3 star rating with 6,120 reviews.
Reliable Chevrolet is open now. It will close at 7:00 p.m.