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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We had excellent service and car was finished in a timely manner
Business response:
Thank you for your feedback! We're glad to hear you received excellent service and that your car was completed in a timely manner. We strive to provide efficient and top-quality service to all our customers, and it's rewarding to know we met your expectations. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
Almost everything went great. I was a little disappointed that they had erased all our service records since we bought the truck from Reliable in 2016 and only had it serviced there. My husband passed in 2021 and the pickup mostly sat in the garage since then and I forgot to service it. I was depending on those records to know what to do.
Business response:
Thank you for sharing your experience with us. We're glad to hear that most aspects of your visit went well, but we sincerely apologize for the inconvenience caused by the loss of your service records. We understand how important those records are, especially as you navigate maintaining your vehicle after such a difficult time. Your trust and satisfaction are very important to us, and we're here to support you however we can.
They keep you up-to-date on service
Business response:
We understand communication is key during vehicle service. Our team is dedicated to keeping you informed every step of the way, ensuring transparency and peace of mind. Thank you for recognizing our commitment to customer communication.
Friendly staff . ,service and tire rotation . Also replaced a recall on windshield wiper.
Business response:
Thank you for highlighting our team's friendly service and comprehensive care. We're glad we could assist you with your tire rotation and windshield wiper recall. Our goal is to provide thorough, customer-focused maintenance that meets all your vehicle needs.
Great service completed in timely manner
Business response:
Thank you for taking the time to share your positive experience with us. We're pleased to hear that you received great service and that your maintenance was completed efficiently. Our team works hard to ensure every customer receives prompt, high-quality attention, and we're glad we could meet your expectations. Your brief but meaningful feedback is appreciated and motivates our entire team to continue delivering excellent service. We look forward to serving you again in the future.
good deal on a new battery i needed but took 3 hrs waiting to get it done. waiting room was cold too
Business response:
Thank you for sharing your experience! We're glad to hear that you were happy with the deal on the new battery. However, we sincerely apologize for the long wait and the uncomfortable temperature in the waiting room. Your feedback is important to us, and we'll work on improving both our wait times and the comfort of our customer areas. We appreciate your patience and hope to provide a better experience next time.
I went in to get routine service. Was greeted at the door and got right in. Justin was there and was very respectful. Thank you Reliable Chevrolet for being so professional snd getting the job done!!!
Business response:
Thank you for taking the time to share your positive experience! We're thrilled to hear that Justin provided such professional and respectful service during your routine maintenance visit. Our team at Reliable Chevrolet strives to make every customer interaction smooth, welcoming, and efficient. We appreciate your kind words and are glad we could meet your service needs with the highest level of professionalism. Thank you for choosing us for your vehicle care!
Outstanding, was kept up to date on what was going on and if l wanted to do the extra stuff.
Business response:
Thank you for your fantastic feedback! We're glad to hear that you felt informed throughout your service experience. Keeping our customers updated and involved in the decision-making process is important to us. We appreciate your trust in us and look forward to providing you with the same level of outstanding service in the future
I called service department and had a question but no one returned my call .
Business response:
I'm sorry to hear that your call to our service department went unanswered. We strive to provide timely communication and support to all our customers, and it's disappointing to learn we fell short in this instance. Your concerns are important to us, and I encourage you to reach out again so we can address your question promptly. Thank you for your feedback, as it helps us improve our service.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 6,117 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.