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3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Loved the experience and Mark and Drew L were super helped and great at explaining all the fun features of my new car!
Business response:
Thank you for your feedback! We're so glad to hear that Mark and Drew made your experience enjoyable and helped you understand all the fun features of your new car. We truly appreciate your kind words and look forward to assisting you again in the future!
Kery has sold multiple Lexus’s to us and he’s been great to work with every time. Mark also was able to cover a lot of new tech features that we’ve had. Thank you!
Business response:
We appreciate your kind words about Kery and Mark. It's great to hear that Kery has consistently provided excellent service during your multiple Lexus purchases, making each experience positive and enjoyable. Additionally, we're pleased that Mark was able to effectively explain the new tech features, ensuring you feel comfortable and confident with your vehicle's capabilities. Your satisfaction is our top priority, and we're grateful for your trust in our team. We look forward to continuing to serve you in the future.
Amy was good to work with, we'd give her a 10 if we could! We sat with Mark and he showed us the basic of the tech features and showed us how everything works.
Business response:
We appreciate your kind words about Amy and Mark. It's great to hear that Amy was a pleasure to work with, and we're glad you felt so positively about your interaction with her. Additionally, we're pleased that Mark was able to effectively demonstrate the tech features of your vehicle, ensuring you feel comfortable and confident with its operation. Your satisfaction is our top priority, and we're grateful for your feedback.
Mark has always been able to help me out with any tech questions I have had. I recently had issues with CarPlay and people couldn’t hear me on their end. He was able to find a software update that needed to be done and fixed the issue right up! You have a great worker here!
Business response:
We are thrilled to hear about your positive experience with Mark, who has consistently been able to address your technical questions effectively. His ability to resolve your recent CarPlay issue by identifying a necessary software update is a testament to his expertise and dedication. We appreciate your kind words about Mark's work and are grateful to have him as part of our team. His commitment to ensuring that our customers receive the best possible service is truly valued, and we look forward to continuing to serve you wi... read more
Exceptional attention to detail, friendly and patient, knowledgeable with the product, overall a great experience with Drew Buchheit and your tech specialist Mark Dalangin. I’m extremely happy with the process.
Business response:
We are thrilled to hear that you had an exceptional experience with Drew and our tech specialist Mark. Their attention to detail, friendly demeanor, and patience are truly valued, and we're glad they could provide you with a comprehensive understanding of the product. It's wonderful that you felt extremely happy with the process, and we appreciate your kind words about our team's knowledge and professionalism. We strive to ensure that every interaction with our customers is positive and informative, and it's great to know th... read more
Very informative and very concise with how Mark explained the tech features. This is the first time we’ve purchased from Kery and he was very good.
Business response:
Thank you for your great review! We’re glad to hear that Mark was able to explain the tech features clearly and that your first experience with Kery was a positive one. We truly appreciate your feedback and look forward to helping you again in the future!
Had a very positive experience buying our pre-owned Lexus from Amy and the rest of the team! They worked hard to get us what we wanted and we are very happy!
Business response:
Thank you for your wonderful review! We're so glad to hear that Amy and the team worked hard to get you the pre-owned Lexus you wanted and that you're very happy with your purchase. We truly appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle!
First time! !!! Very impressed by Kery and tech feature detail from Mark your tech specialist!
Business response:
We're thrilled to hear that you were impressed during your first visit, especially with the tech feature details provided by Mark, your tech specialist. It's wonderful to know that Kerry also made a positive impact on your experience. We appreciate your kind words and are grateful for customers like you who recognize the dedication and expertise of our team members. Thank you for choosing us, and we look forward to serving you again in the future!
The whole thing has just been a really great experience for us. From buying the car with Chad to hopping in the car with Mark to go over the tech. This has probably been the best car buying experience we’ve ever had. Honestly!
Business response:
We're absolutely thrilled to hear that your entire experience with us has been truly exceptional, from purchasing the car with Chad to the technology walkthrough with Mark. It's wonderful to know that we've provided you with what you consider to be the best car buying experience you've ever had. We strive to make every interaction with us memorable and satisfying, and feedback like yours is incredibly rewarding. Thank you for choosing us and for sharing your heartfelt appreciation!
Reliable Lexus has a 4.9 star rating with 2,920 reviews.
Reliable Lexus is closed now. It will open at 7:30 a.m.