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Reliable Nissan
- Albuquerque, NM
About this business
Reliable Nissan in New Mexico is proud to be the premier Nissan dealership in New Mexico. Reliable Nissan prides itself on outstanding customer service, and we honor dealership staff employees who excel in Nissan sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable.
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They were polite, they worked hard, they fixed the problem with our car, and they let us know when the work was done (before closing same day!).
Business response:
We're delighted to hear about your positive experience at Reliable Nissan! Providing polite and hardworking service is a priority for us, and we're thrilled that we could efficiently resolve the issue with your car before the end of the day. Keeping you informed throughout the process is important to us, and we're glad we could meet your expectations in that regard. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward ... read more
Great product, friendly, knowledgeable staff. We dealt with an outstanding salesperson who followed on every promise and answered all questions.
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! It sounds like you worked with an outstanding salesperson who truly impressed you. We appreciate you acknowledging their follow-through on promises and their attentiveness to your questions. At Reliable Nissan, we value building trust with our customers, and it seems this salesperson did just that!
The appointment booking process was very easy and convenient, the dealership is clean, all staff were polite and helpful.
Business response:
We're thrilled to hear about your positive experience at Reliable Nissan! Making the appointment booking process easy and convenient is a priority for us, and we're glad that you found our dealership clean with polite and helpful staff. Providing excellent customer service is what we strive for, and we appreciate your feedback.
Service was good; advisor kept us updated. Vehicle needed additional service work. Pleased with experience.
Business response:
Thank you for taking the time to share your recent service experience at Reliable Nissan! We appreciate you acknowledging the good service you received and that our service advisor kept you updated. At Reliable Nissan, we strive to provide clear communication and efficient service throughout the entire repair process. We're glad to hear the advisor kept you informed!
It was a great experience and I been treated with respect and kindness by Cesar Chavez!!
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you were treated with respect and kindness by Cesar Chavez. That's exactly what we strive for at our dealership.
John Lehr, was very helpful. We told him what we were looking for and he did a great job working with us to get what we wanted.
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that John Lehr was very helpful in assisting you find the perfect vehicle. It's always our goal to ensure a smooth and successful car buying experience for our customers. Thanks again for choosing Reliable Nissan!
Rick would call to update me with my vehicle status. Took longer than expected to get it fixed and he offered me a rental which Stephanie got me in in less under 20 min of being there. They were both great!
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We understand that while the repairs on your vehicle took longer than expected, you were impressed with the service you received from Rick and Stephanie. We appreciate your feedback!
This was a great experience, was not pressured into any I didn’t want or need. Ex:car, warranty…
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you weren't pressured into any unnecessary purchases and had a great overall experience. Congratulations on finding the perfect vehicle for you! We know you'll enjoy it. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!
Nice work but the wrong battery was put in my key fob. Also battery died 2 weeks after visit.
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that the wrong battery was installed in your key fob and that it died only two weeks after your visit. At Reliable Nissan, we strive to provide exceptional service and ensure every detail is correct. We understand your frustration with this situation. We look forward to regaining your trust and exceeding your expectations in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.9 star rating with 7,393 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.