Renewal by Andersen of Lexington

Brian and Linda D 

on BBB

a year ago

We just had our windows installed yesterday. The team of Kyle,Trey, Kaden and Lucan did a great job. Very professional, courteous clean and efficient. No mess. We had 13 windows and a sliding door installed and they were finished in about 5 hours. Everything looks great and works like it should. Remnants of hurricane Helene today and no problems at all. Thank you to a great group of workers! Happy 

JEFF S 

on BBB

a year ago

Had 10 new windows installed they did an excellent job were on time is something i look for. Answer all my questions an were very friendly and professional if someone needs windows call Anderson and ask for these 2 young men 

Steve S 

on BBB

a year ago

Couldn’t be happier from start to finish. Everything was handled professionally and each of the employees we came in contact with were the utmost professionals, knowledgeable and polite as well as answering all our questions immediately. The install went off without a hitch and was certainly done to my satisfaction. (I”m a rather pickly detailed woodworker). I would recommend Carlos and his helper to install anything for me. Extremly please with the end product. 

Derrick S 

on BBB

a year ago

It has been a great experience so far with the team. I can't say enough good things. The installation team was very professional and organized and took the time to answer my questions and explain things to me. 

Amara Y 

on BBB

a year ago

I had a great experience with Renewal by Andersen. My window installation was faster than I ever expected and my electric bill dropped 30%! 

Anne W 

on BBB

2 years ago

I had 4 windows replaced by Renewal by Andersen of Lexington. From start to finish the sale and installation was flawless. Heather Smith was the sales agent I met with and we hit it off immediately. She had all of the answers and she never misled me in any way. The windows are gorgeous and those installation folks were so careful and you cannot tell that these windows are replacements. I would not go anywhere else and I hope to have more windows replaced in the future with Heather as my rep! Anne W 

Michele P 

on BBB

4 months ago

Worst experience I’ve ever had started this process back in August and still haven’t received. My windows been canceled on four times now they won’t answer my phone calls and they got $8750 of our money don’t go with Renewal By Andersen worst window company ever as of right now I just want my money back and I’ve told them that. 

Anita B 

on BBB

5 months ago

I would exercise extreme caution in choosing to use renewal by Anderson for any of your door or window needs. DO NOT anticipate that the beautiful door that you see in the catalogue that the sales person presents to you will be the door that actually gets installed in your home. I spent $4400 for a single patio door that has welds on it that will literally cut your finger. I have been over a year now trying to get this resolved with being told this morning that I could buy a different door. I could’ve purchased a ******off t... read more

Jon H 

on BBB

a year ago

Had window put in had a lot of trouble with the bow window and it is show a big temperature difference than the house and they only come when the outside temperature is the same as inside and been there 6 times or more and tell me they are not going to do anything else call someone else to come and find the problem have been lied to from the sales guy all the way the only one that have been good is Sara the rest don’t care about you don’t use them I have pictures for Proof