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Renown Cargo Trailers
- Trailer Dealers
- Douglas, GA
About this business
Location details
1135 Bowens Mill Rd. SW, Douglas, GA, 31533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recently ordered a trailer, the trailer is way out of square and can tell it was thrown together, don’t recommend a rock solid trailer or the salesman John deems, he won’t return calls and doesn’t care about you after you make a deposit
Horrible experience, poor customer service. 0 stars
Business response:
Hi Justin, thank you for sharing and after looking in our system, you have not purchased a trailer through us in fact this is a fraudulent review in response to Barbara Morse's negative, not the whole truth Facebook post. Please remove the false recommendation and furthermore Barbara insisted we use her less than quality tub which is now leaking that she sent us and we are still willing to help her fix that if she brings the trailer to us. The other minor repairs are covered under the 5-year Nationwide manufacturer's warrant... read more
if you order from this company don't expect any customer service especially from Austin. I ordered a custom-built trailer. Upon delivery buy one of their salesman. I was rushed to get him back on the road because of the holiday(thanksgiving) per Austin. I was being a decent person and honoring Austins request to get them back on the road as soon as possible. with that being said. I missed the tree scratches from beginning to end on the drive side. upon further review I have water damage on the driver's side and on the passen... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Alicia West. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 287-3954 and we'd be happy to help you out. Cheers, Renown Cargo Trailers
Started off really great felt great..until deep south’s poor product was delivered.trailer not even three months old floor coming apart.outside elements (dust) inside as if I have open deck trailer..last plywood panel on the back end of trailer not even on support beam.so basically floor could fall through at any moment.after many failed attempts to dealer and Deep South still no result..but finally dealer came through told me to get estimate and send over..first attempt at estimate failed.so I went to another shop gave them... read more
I have tried to call and talk to someone 4 times in the last 3 weeks. Left a voice-mail 2 times. Definitely will not be buying from Renown.
RecommendedWe still haven't received our trailer even though we were promised it would be here Wednesday and then Thursday. Communication with their office is nonexistent. So now I have to take 2 days off work and go pick it up. Once I actually get the trailer I will update my review.
My race team ordered a trailer from renown cargo trailers, and paid $500 deposit. Now three months later, I hear from Lane, who is the owner. Lane tells me that his salesperson made a mistake and had given me a price that was too low. But Lane said he would honor price because it wasn’t my fault and he would take money from salesman on difference. Then 3 weeks later after calling him almost daily trying to see when I can get my trailer I ordered 3 months ago. I hear from Lane, the owner, now Lane says he now won’t honor my d... read more
Recommendedvery nicely constructed and very well built the peaple that built my trailer was so nice and respectable I highly recommend anyone that is looking to buy a enclosed trailer this is the place one stop shop Tony the owner is very honest and I will buy my next enclosed trailer from this business and am considering being a dealer aswell
Business response:
Hi, John. We are thrilled to learn that you had a positive experience with us!
RecommendedHad a great experience buying my trailer from Renowned Cargo Trailers. Tierney is outstanding as she made the buying process one of the best that I’ve experienced. She coordinated for an after hours pickup going above and beyond. Renowned prices and the quality of their trailers can’t be beat. Highly recommend any looking to purchase a trailer check out Renown Cargo Trailers. You will not be disappointed.
Business response:
Hi, Derrin. Thank you so much for leaving us a stellar review!
Frequently asked questions about Renown Cargo Trailers
How is Renown Cargo Trailers rated?
Renown Cargo Trailers has a 4.6 star rating with 770 reviews.
When is Renown Cargo Trailers open?
Renown Cargo Trailers is closed now. It will open tomorrow at 8:00 a.m.