Rent-A-Center

Inez Oconnell 

on Google

2 months ago

This is the worst place to deal with customer service is non existent unfortunately my Rent a center shut down and I am left dealing with this store I recently had a brain injury and as a result I have seizures I was trying to explain that to associate "Ryan" that my payment might be late because of the new year my check deposits on a different day he was not trying to hear it he said until you can get your financial situation in order maybe we need to pick up the merchandise until you can afford to make payments mind you ... read more

Elizabeth Gomez 

on Google

3 months ago

The Fairfield store is great always pleasant and helpful the manager was very nice it is a pleasure to do business with them 

Brannon Young 

on Google

a year ago

I contacted the Fairfield location and spoke with an Isabelle about renting a washer and dryer. She was pleasant and stated they would call me back within 24 hours. I provided all the required personal information, but ended up calling them back and to say the interaction was less than cordial is an understatement. I kept being passed around, AND hung up on not only by Isabelle, but also a male associate (which I didn’t write their name down). I wasn’t yelling, rude, or insubordinate. I just asked about the status of my appl... read more

Nick Jones 

on Google

a year ago

Got a washer and dryer from Rent-A-Center spoke to the gentleman I asked him do they hook it all up and yes sir we hook it all up you'll be good to go when it came out they hooked up the water and the drain hose for the washer they plugged the dryer in but did not hook up the exhaust hose and then he told me that was against the law that they couldn't do that and that the people in the office do this all the time they don't tell people which kind of upset me so was it a good experience no not at all I own a business since 19... read more

Gina Rucker 

on Google

a year ago

I love my Tyler Creek tv stand! I originally ordered a different one but it wasn’t as tall and I wanted plus it came in damaged, the team was really quick at ordering me another but I changed it to the Tyler Creek and I am soo glad I did! Thank you Isabel and Raymond for all your help at the Fairfield, CA location!