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1 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Excellent Communication with a client
Business response:
I'm thrilled to hear that you had a positive experience, Jung. Communication is a cornerstone of my practice at Mutual of Omaha Mortgage, and I'm glad to know that it made a significant difference in your case. I want to thank you for taking the time to rate my services with a 5-star review. Your kind feedback is deeply appreciated and I look forward to serving your future needs. Best, Renu Jutla.
Verified by Mutual of Omaha Mortgage
Renu worked very hard and that is why the deal closed. The term sheet was constantly changing as I had to read everything more than once as things kept dragging out. In the end Renu came through for me. It was not cheap but it was necessary.
Business response:
I truly appreciate your honest feedback, Todd. It means a lot to me that you recognize the effort I put into every transaction. There are indeed times when terms may need to be revised due to a variety of factors, and I apologize if this caused any confusion or inconvenience. I'm glad to hear that you felt the end result was worthwhile, even though it may not have been the easiest journey. Your satisfaction is my top priority, and I will take your feedback to heart as I strive to improve my services. Thank you for choosing M... read more
Verified by Mutual of Omaha Mortgage
Renu worked very hard and that is why the deal closed. The term sheet was constantly changing as I had to read everything more than once as things kept dragging out. In the end Renu came through for me. It was not cheap but it was necessary.
Business response:
I truly appreciate your honest feedback, Todd. It means a lot to me that you recognize the effort I put into every transaction. There are indeed times when terms may need to be revised due to a variety of factors, and I apologize if this caused any confusion or inconvenience. I'm glad to hear that you felt the end result was worthwhile, even though it may not have been the easiest journey. Your satisfaction is my top priority, and I will take your feedback to heart as I strive to improve my services. Thank you for choosing M... read more
Verified by Mutual of Omaha Mortgage
Helped us recognize and fix an error on our credit. Answered questions promptly
Business response:
I'm delighted to hear your positive feedback, Dean. It was my pleasure to assist you in rectifying the error on your credit. At Mutual of Omaha Mortgage, we always strive to ensure our clients are well-informed and satisfied with our service. Your review reaffirms the hard work we put in every day. Thank you for taking the time to acknowledge our efforts. Looking forward to serving you in the future. Best, Renu Jutla.
Verified by Mutual of Omaha Mortgage
Do not want to answer
Business response:
I appreciate your feedback, Daniel. It seems you had a mixed experience with Mutual of Omaha Mortgage, and I regret if it fell short of your expectations. I am committed to improving the services we provide and your feedback is valuable to us. Please feel free to reach out if you have any additional comments or suggestions. Your satisfaction is our priority. Best, Renu Jutla.
Verified by Mutual of Omaha Mortgage
Renu is the consummate professional and wonderful person to work with.
Business response:
Thank you for your kind words and perfect rating, Sean! It was a pleasure to assist you. Your positive feedback is much appreciated and motivates me to continue providing excellent service. Please don't hesitate to reach out if you need any help in the future. Thanks again for choosing Mutual of Omaha Mortgage. - Renu Jutla
Verified by Mutual of Omaha Mortgage
Communication from you and your team
Business response:
Thank you for your generous rating, Theodore! I'm delighted to know that you found our communication satisfactory. Here at Mutual of Omaha Mortgage, we strive to keep an open and effective line of communication with our clients. Your feedback means a lot to us, it helps us continually improve our service. If you have any more requirements in the future, don't hesitate to reach out. Thank you for choosing us!
Verified by Mutual of Omaha Mortgage
Renu is a great person to work with: very experienced, professional, proactive, takes the time to understand customer needs and goes that extra mile to make it work out.
Business response:
Thank you so much, Kalpana, for your glowing review. It was a pleasure working with you and understanding your needs. I'm thrilled to hear you felt well taken care of as this is always my aim. I greatly appreciate your feedback and I'm happy to have been able to go the extra mile for you. Your satisfaction is my number one priority. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I was told what to expect & what my options were at my age & in my circumstances. I was so pleased to be able to stay in my home.
Business response:
Thank you for your kind words and high rating, Theresa. It was a pleasure to guide you through your options and help you stay in your beloved home. Your satisfaction is our top priority here at Mutual of Omaha Mortgage, and we're always here to assist you. Looking forward to serving you again in the future. - Renu Jutla
Renu Jutla of Mutual of Omaha Mortgage has a 4.5 star rating with 581 reviews.
Renu Jutla of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.