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RightSpace Self Storage

4.4

About this business

Location details

717 W Pierson St, Phoenix, AZ, 85013, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.4180 reviews
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Gerald B.'s profile image
Gerald B. 
rating
a month ago

Make sure you watch their billing. Seems they like to bill you for their property insurance even when you have your own. Shame on me for not looking closer at my bill, but I took my 20x20 unit full of stuff to another storage company when they would not refund my money for coverage I did not need. Yes they are on every corner so it is convenient, but when it came to getting a few extra dollars from me I felt screwed and did not even get a kiss first. 

Business response:

We are disappointed to hear about the billing issue you experienced with property insurance coverage. We apologize for the confusion regarding insurance charges when you maintained your own coverage for your 20x20 unit. Your feedback regarding our billing practices is invaluable to us. We would like one of our storage specialists to review your account details and address this concern. Please contact us at customerservice@nsastorage.com with additional information about your experience. 

Jp J.'s profile image
Jp J. 
rating
3 months ago

Sorry I called it the red space storage it's the right space storage and it's on 24 East in Phoenix Arizona and the address is 31 14 and the air conditioning doesn't work even though the hours aren't what they're supposed to be they're still renting space the hours haven't that door hasn't been fixed so the hours are whoever shows up when they show up anywhere from 2:15 to Uno's until what 6:00 oh yeah one more thing they have some kind of vendor payment program that nobody's on so getting something fixed at any of these loc... read more

Business response:

We're disappointed to hear about your experience at RightSpace Self Storage. Please feel free to reach out to us at (602) 666-9280 to discuss this further. 

Jp J.'s profile image
Jp J. 
rating
3 months ago

Yeah the red space storage on 24th Street which is 3114 24th Street East 21st Street has been locked down with temporary hours for the last 33 days you're thinking of story in any other workspace those you should find a different person to cuz the money away right space is a terrible place it's the wrong space 

Business response:

We're disappointed to hear about your experience at RightSpace Self Storage. Please feel free to reach out to us at (602) 666-9280 to discuss this further. 

Glennito M.'s profile image
Glennito M. 
rating
8 months ago

My 300 SF unit had a ceiling leak that ruined several paintings stored below it. (Black mold.) As the leak seemed to come from a unit above mine, management could only call the unit owner. No action was taken to seal the leaking ceiling seam. Or help with mold removal. I was offered another unit but no help with the move process. ( I had moved in @ 6 months earlier from a basement unit in the same building.My monthly rent went up @ $50 after during that period.) After a subsequent monsoon storm days later, a second ceiling l... read more

Business response:

We apologize for the ceiling leaks and lack of management support during this difficult situation. Please contact us at (602) 666-9280 to discuss. 

Nyra R.'s profile image
Nyra R. 
rating
a year ago

Made reservations. Called to confirm the reservation, confirmed the location was open. Drove to the location and they were closed during normal business hours. Called them again, they stated they could complete the rental over the phone, then they couldn't. They also stated $29 move in fee which jumped to $41 due to $12 insurance fee they do not disclose. Complete closed bait and switch b.s. waste of time! 

Tony L.'s profile image
Tony L. 
rating
a year ago

The staff were always nice, and the facilities were simply standard. Yes, there were sketchy people hanging out at times, but they never bothered me. My issues are that the corporation is always raising the rates. Inflation, this, inflation that. The increases are not justified, in my opinion. The straw that broke the camels back was they attempted to make me sign an agreement that said I could not leave a bad review. WTF is that about. I moved out after that. Check out other places before going here. 

Sara H.'s profile image
Sara H. 
rating
a year ago

place is never open, came back 3 times, always closed or has a "be back later". waste of time. 

Alejandro N.'s profile image
Alejandro N. 
rating
5 years ago

Was considering renting here but saw homeless people loitering near the dumpster and the loading dock. As I was leaving I saw a couple come out of the building and the girl was putting a pair of bolt cutters in her bag. Not a good sign to rent here. 

Frequently asked questions about RightSpace Self Storage

How is RightSpace Self Storage rated?

RightSpace Self Storage has a 4.4 star rating with 180 reviews. 

When is RightSpace Self Storage open?

RightSpace Self Storage is closed now. It will open at 6:00 a.m.