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17550 Fresno St, Hesperia, CA, 92345, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
Like the previous review I would not give any stars if able to. I have been renting here for many years and have never had a problem. Now with this new management company it has become ridiculous. They add nonsense fees to your billing and when you call all they say is they will tell someone about it??? You can't even use the trash.. I plan on closing my unit ASAP!!! Warning.. DO NOT RENT HERE!!
Business response:
Hi Josie - We're very sorry you've had a negative experience. We actually went through our database to try and find contact information for you at this specific property, as we wanted to reach out to you directly and address your concerns. However, we have no current or past tenants (in the last 12 months) named Josie at this store. If you get a chance, please reach out to us at (951) 682-1107 as we would like to understand what fees you're upset about. We are curious what specifically would make your experience a better one... read more
This would be less than a 1 if possible. The owner must have written the 5. Let's start; they rarely answer the phone on the first call. They have raised their price several times, get you low and up from there. Although to be fair, their price is the only good thing about them. We have never come here, waiting here now over an hour, where we haven't had to wait at the closed door; even though we are there during regular business hours. The lot is always dirty with trash flying around. We have had to resubmit a contr... read more
Business response:
Hi Allen - We are incredibly sorry that you had a negative experience at our property. Your review has been passed on to the district manager and she would like to understand your situation a bit more. If you get a chance, please call (951) 682-1107 and leave your contact information with our customer service specialist, it will be passed on the appropriate manager to call you back. Again, we are very sorry and hope we can sort this out, thank you.
RightSpace Self Storage has a 3.4 star rating with 14 reviews.
RightSpace Self Storage is open now. It will close at 10:00 p.m.