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Rio Vista Behavioral Health

2.5

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Location details

1390 Northwestern Dr, El Paso, TX, 79912, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.5349 reviews
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Malia D.'s profile image
Malia D. 
rating
3 weeks ago

wasnt really thaaat bad if im being honest i had cool frikin techs like herman, jocelyn, antonio, and others that i cant remember. it was kinda borin becuase all u do is color with crayons go to group,gym,patio,lunch, and dinner and then stay in the hone room or dayroom but w my techs they made it kinda better. i recommend just dont start beef w no one cuz its pointless.(im bipolor and a 14yr) 

Nicole W.'s profile image
Nicole W. 
rating
5 years ago

I cannot even begin to thank the wonderful staff who work at Rio Vista. I received support and reassurance throughout my stay. The hospital is very clean and I felt comfortable there. Recovery takes work, hard work. My treatment team encouraged me every step of the way. Rio Vista saved my life. Thank you for being there for the community! 

Melissa M.'s profile image
Melissa M. 
rating
3 weeks ago

Where do I start? The majority of these hospitals, try to use up the insurance of the Patient and are not concerned about the actual mental welfare of the Patient. Therapy is a worksheet and no real therapy takes place. Patients are locked out of their rooms when they are sleep deprived and desperately need sleep. There are reports of the facility playing horror movies, when patients are depressed, suicidal, or experiencing a mental crisis from friends and family members in the community. Never take a family member in the... read more

A. B.'s profile image
A. B. 
rating
4 months ago

See their post of Human Trafficking Awareness as if they'd recognize a survivor if they walked through their doors! Took a picture of a comment for you to see. Rio Vista ignores your story and won't get you other help like cops or something if you're in danger. Forget about believing you they twist the story with something stupid to look like they did a good job and to keep you there as easy money. It already happens! Look at the comment in the picture! Everyone is bipolar or depression and suicide labelled so they can stay ... read more

Will A.'s profile image
Will A. 
rating
6 months ago

**Acadia the parent company is KNOWN to keep patients against their will to max out insurance payments. AS REPORTED BY THE NY TIMES. THIS IS PROVEN AS SEVERELY DETRIMENTAL FOR THE PATIENT BY NUMEROUS STUDIES. Expect This: 1. Initial Contact: Staff you first meet are NOT medical professionals, nor do they always treat you as a person. Staff member told my mother that I would "be okay," but looked at me with a grotesque face. I was ridiculed for not being med-compliant, even though I had proof to the contrary. They write any... read more

Jaime O.'s profile image
Jaime O. 
rating
a year ago

Honestly, this place has some okay qualities but it seems as they're holding their patients with insurance illegally. My partner and other patients have been having a continuous issue where they cannot leave. They ask to speak with an advocate and either get ignored or "forgotten" about. Within the patients handbook it states that the patient can leave at anytime even against the doctor's recommendation but it seems that it's always something that restricts them. A current investigation is going on with other behavior hospit... read more

David F.'s profile image
David F. 
rating
a year ago

The only thing good about this place is that it sucks !!! I will never come here again!!! It's decently clean and that's going away quickly!! Under staffed and medical attention was needed, i was going through benzo withdrawal and actually could of had a seizure. But u need a prescription for an ambulance and to die!!! 

Litigation R.'s profile image
Litigation R. 
rating
a year ago

DO NOT GO HERE! As everyone else has stated, this place is frightening! They do not follow procedures, violate patient rights, and actively keep you from requesting a discharge just to keep you admitted longer. It really feels like their business model is to imprison you as long as possible to collect insurance money for your stay. Please contact me to discuss your experiences (even if your experiences have been in the past). I am speaking to advocacy groups and a specialized lawyer about seeking action. Riovistalitigation@g... read more

Devin G.'s profile image
Devin G. 
rating
2 years ago

My wife recently was admitted here for a change in her medication. She was there for two weeks and honestly didn't have a much good to say about it. There are no visitations allowed from family ( which is a violation of the Texas code ) be sure to get a release of information signed or they won't tell you anything. Presently patients are only allowed to make outgoing phone calls for a short time as long as you have a ROI signed you can talk to the nurses to see how your loved one is proceeding. Sometimes it is difficult to... read more

Frequently asked questions about Rio Vista Behavioral Health

How is Rio Vista Behavioral Health rated?

Rio Vista Behavioral Health has a 2.5 star rating with 349 reviews. 

When is Rio Vista Behavioral Health open?

Rio Vista Behavioral Health is open now. It will close tomorrow at 12:00 a.m.