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Rio Vista Behavioral Health

2.5

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Location details

1390 Northwestern Dr, El Paso, TX, 79912, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.5382 reviews
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Malia D.'s profile image
Malia D. 
rating
6 months ago

wasnt really thaaat bad if im being honest i had cool frikin techs like herman, jocelyn, antonio, and others that i cant remember. it was kinda borin becuase all u do is color with crayons go to group,gym,patio,lunch, and dinner and then stay in the hone room or dayroom but w my techs they made it kinda better. i recommend just dont start beef w no one cuz its pointless.(im bipolor and a 14yr) 

Mario M.'s profile image
Mario M. 
rating
2 years ago

The support and attention of the entire staff. Always there when needed to talk. Thank you! 

Nicole W.'s profile image
Nicole W. 
rating
5 years ago

I cannot even begin to thank the wonderful staff who work at Rio Vista. I received support and reassurance throughout my stay. The hospital is very clean and I felt comfortable there. Recovery takes work, hard work. My treatment team encouraged me every step of the way. Rio Vista saved my life. Thank you for being there for the community! 

Maraya S.'s profile image
Maraya S. 
rating
a day ago

Went in crisis to get evaluated clearly emotions are heightened and a person asking for helps anxiety is high I asked how long it was going to take after being there for 2 hours and they said 30 mins to an hour more and I told them I couldn't wait any longer because my anxiety was increased waiting so it might be best for me to leave. They put me in a room made me wait any longer additional 30 nobody checked in to see how I was an update the coordinator and Debbie were both extremely rude and escalated their voices when I wa... read more

Danielle B.'s profile image
Danielle B. 
rating
a week ago

I recently took my daughter to this hospital for help the lack of communication is just over the roof if i can rate this hospital would be -5 experience. Not to mention how the supervisor nurse being very unprofessional and rude. I would call the patient advocate and no answer or call back till this day and my daughter was there 30 days not to mention.. Noone ever answers i would ask for daily updates for my daughter i got calls maybe twice a week. As a mother u want to see how ur child is doing they are very bad in communi... read more

Sydney C.'s profile image
Sydney C. 
rating
a month ago

This place is a nightmare, maybe equal to prison. I cannot believe the state hasn't closed this freak show and the freaks are NOT the patients. They will figure out how to keep you there as long as insurance will pay. 

Deanna S.'s profile image
Deanna S. 
rating
2 months ago

Rio Vista severely misdiagnosed and mistreated myself and other patients who shared similar horror story experiences. It took 2 years to finally get the right help I needed at EPBH. Rio Vista was claiming I was there for absurd reasons that had nothing to do with why I was seeking help. I was completely stable and seeking out-patient treatment, as were many former patients who finally got the right help they needed elsewhere. We were not listened to, family was ignored, and explanations were not provided when asking about me... read more

Ana B.'s profile image
Ana B. 
rating
4 months ago

The unit environment was mentally straining due to indefinite timelines, poor communication, and the need to repeatedly advocate for basic information about my care and discharge. This prolonged uncertainty negatively affected my mental well-being. 

Valerie D.'s profile image
Valerie D. 
rating
4 months ago

They will hold you for days/weeks without explanation or documentation for a need to stay. This facility literally keeps people hostage in order to bill their insurance as much as possible. Please read other reviews as well as multiple news reports about this place!! 

Frequently asked questions about Rio Vista Behavioral Health

How is Rio Vista Behavioral Health rated?

Rio Vista Behavioral Health has a 2.5 star rating with 382 reviews. 

When is Rio Vista Behavioral Health open?

Rio Vista Behavioral Health is open now. It will close tomorrow at 12:00 a.m.