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1390 Northwestern Dr, El Paso, TX, 79912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Honestly, this place has some okay qualities but it seems as they're holding their patients with insurance illegally. My partner and other patients have been having a continuous issue where they cannot leave. They ask to speak with an advocate and either get ignored or "forgotten" about. Within the patients handbook it states that the patient can leave at anytime even against the doctor's recommendation but it seems that it's always something that restricts them. A current investigation is going on with other behavior hospit... read more
The only thing good about this place is that it sucks !!! I will never come here again!!! It's decently clean and that's going away quickly!! Under staffed and medical attention was needed, i was going through benzo withdrawal and actually could of had a seizure. But u need a prescription for an ambulance and to die!!!
DO NOT GO HERE! As everyone else has stated, this place is frightening! They do not follow procedures, violate patient rights, and actively keep you from requesting a discharge just to keep you admitted longer. It really feels like their business model is to imprison you as long as possible to collect insurance money for your stay. Please contact me to discuss your experiences (even if your experiences have been in the past). I am speaking to advocacy groups and a specialized lawyer about seeking action. Riovistalitigation@g... read more
My wife recently was admitted here for a change in her medication. She was there for two weeks and honestly didn't have a much good to say about it. There are no visitations allowed from family ( which is a violation of the Texas code ) be sure to get a release of information signed or they won't tell you anything. Presently patients are only allowed to make outgoing phone calls for a short time as long as you have a ROI signed you can talk to the nurses to see how your loved one is proceeding. Sometimes it is difficult to... read more
I got beaten up by two patients and guess what staff did.. Almost nothing just unit restrictions!! I'm never coming back here ever again and you shouldn't neither.
My wife went here for help with her anxiety and panic disorder. They lied to her about her rights, and were very combative and unhelpful. They run fast and loose with Patient rights, treating every voluntary as if they are a involuntary.
This place will force patients to take medications, even though the law states that you can refuse medicine. They treat patients badly and do not follow the law with patients' rights. They will hold you in the facility longer than they are legally allowed to. If you are needing any type of mental health care, stay FAR away from this place!!
Rio Vista wasnt all bad,but on the other hand it wasnt all good either.I wanted to leave the day after I got there. Compared to being there,Outpatient Therapy was a breeze.
Business response:
We would be grateful to have an opportunity to gather information regarding the circumstances that may have led to this review. Please contact Angelica.Olivas@Riovistabh.com.
If I could give no stars I would. Rio Vista is a joke. It's like a adult daycare. It's a place they throw you in a room in front of a TV and stay bored out of your mind all day and no therapy was ever provided. I went here because I was forced by the facility if I didn't come there they would send the cops to my door and contact my husbands Command. Donna, Military Liaison, lies straight to our face. I was forced by the Intake Therapist to be inpatient when I basically told him I would do outpatient. But he then raised his v... read more
Rio Vista Behavioral Health has a 2.5 star rating with 363 reviews.
Rio Vista Behavioral Health is open now. It will close tomorrow at 12:00 a.m.