This profile has been claimed by the business owner or representative.
Rock Family Dental
- Dentists
- Springdale, AR
About this business
Location details
4224 W Sunset Ave, Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Recommended Recommended Recommended Recommended RecommendedDo not come here. Completely incompetent. I’ve driven in 5 times over two months trying to get a retainer. They let me actually come in to the appointment to tell me it hasn’t arrived. The first two times - they had ordered the wrong one!! Worst experience I have ever had. I still don’t have the retainer!! I will have to drive in again in another two weeks.
Business response:
Alex, thank you for taking the time to speak with us over the phone. We are very sorry that you did not have a good experience with our office. We value your time and know that these types of situations can be frustrating. Please accept our apology and be assured that this is not typical of our practice. We are constantly working to improve our patient experience so we really appreciate your feedback. Best, Rock Family Dental- Springdale
They will over charge you. Not allow your wife to go in the room with you to have work done she has to say in the lobby. They will tell you that some teeth need work when other teeth that are worse off they will not touch and they will not tell you this. They do not care about the patients feelings or anything else. They do not go over the exact cost of crowns just that it will cost this then you find out later that it will be at least double what they told you. Never go to this dentist office they schedule your appointments... read more
So apparently you can set up an appointment, but if you don't "confirm", your appoitment is given to someone else and you are charged for missing the appointment. Sorry I was at work and was not able to answer your call to "confirm".
Frequently asked questions about Rock Family Dental
How is Rock Family Dental rated?
Rock Family Dental has a 4.7 star rating with 325 reviews.
When is Rock Family Dental open?
Rock Family Dental is closed now. It will open tomorrow at 8:00 a.m.