Rodd Miller

Ronald 

Verified by GO Mortgage

5 years ago

THANK YOU for helping us make our home dreams a possibility! 

Lori L. 

Verified by GO Mortgage

2 years ago

As I mentioned in my previous reply, and which Rodd knows in detail: 1) The appraisal was received on 5/16/23, but issues about it were not prioritized until less than 24 hrs before the signing date, which resulted in a delay in closing. This had a cascade effect since the very elderly sellers were doing a concurrent close on their new property, and starting construction work this week as well. The construction work has been delayed, which means they don't move in at the expected date, and thus we will be delayed taking poss... read more

Gary 

Verified by GO Mortgage

4 years ago

Incomplete paperwork caused me to cancel my plans to eastern Oregon for the weekend. Had to stay home to sign papers at the last minute Thursday morning. I felt you could have communicated better to buyers regarding the closing day and time deadlines to close. I heard nothing about it until Tues prior to signing. No email or anything from your company. Not impressed with your service ! 

Dean 

Verified by GO Mortgage

4 years ago

Communicate to the loan seeker what computer program would be used by PRM to transmit documents requiring signature and insure that the loan seeker has the program installed and functioning prior to sending documents. For example, I did not have Adobe Reader installed on my computer until after we secured the refinance loan. This required us to make multiple trips to Lake Oswego to sign documents.