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Rogers & Hollands Jewelers
- Jewelry
- Fort Wayne, IN
About this business
Location details
4201 Coldwater Road, Fort Wayne, IN, 46805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Recommended
Recommended
Terrible experience here. Wait 3.5 months for a ring. Call and ask where it is. Say it will be here on a day. Show up and it’s still not there. Highly suggest spending your money elsewhere
Business response:
Hi, Kyle. We are sorry to hear about your experience, but we thank you for sharing this with us as we are committed to continuous improvement of our service through the feedback we receive. If you would like to discuss this further please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-326-4116 option 1 and then option 6.
Preface: The plating on my wedding set has rubbed of, it is not real (I am not fancy) so it turns out, I'm allergic to it. Since it sterling silver and CZ NOBODY will replate them. Fine whatever, I want a new forever set ANYWAY. Walk into Roger and Holland's just to look, I found a set I absolutely adore AND they can replace the headstone with a black diamond (deal breaker right there, it HAS to be a black diamond) SCORE. Skert, pump them breaks Andie, it's $1400 and that is NOT in the after Christmas budget. Whatever, appar... read more
Business response:
We appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. We hope you will give us another chance to deliver a better experience for you in the future.
They like to pass out their Holiday Dough, but do not like to let you use it.
Business response:
We appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. Please note that we take every review seriously and are working hard to provide our customers with an enjoyable and easy experience in our stores. We hope you will give us another chance to deliver a better experience for you in the future.
I purchased my husband's wedding band from Rogers and hollands jewelry.... I was informed that it would be intrested free for the 1st 12 months which was perfect for me becuase I wasn't planning on taking more than that to pay off his wedding band. I bought the band February 26th 2017.... Ive saved up & planned on making my last payment at the end of this month. This would be month 13 so I knew I was going to have some interest but wasn't worried about it.... Well it turns out that your 1st 12 months are not interest free ... read more
They damaged my wedding band during a simple plating then botched the repair. Poor customer service. Would not buy from them again.
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.8 star rating with 519 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.