This profile has been claimed by the business owner or representative.
Rogers & Hollands Jewelers
- Jewelry
- Fairview Heights, IL
About this business
Location details
134 St. Clair Square, #251, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedThe staff there are very knowledgeable and professional. They work with you to provide their customers with quality service and support.
Business response:
Hi, Vel. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
RecommendedWent in yesterday to upgrade from a 1-1/2 carat diamond wedding ring to 3 carats. Jim was exceptional to work with. There was no pressure, just a very pleasant experience. We will definitely do all future business there.
Business response:
Hi, Ronda. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
RecommendedWonderful assistance with helping me chose something that was lovely and within my buget. I will return to purchase from this company in the future
Business response:
Hi, Laura. Your feedback is highly appreciated. Thank you for the review, its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
RecommendedGood selection of jewelry at a good price.
Business response:
It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
RecommendedJordyn was awesome! great prices, great quality, and a great sales person!!
Business response:
Hi! Thanks for the compliment, Jennifer! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Recommendedfamily owned they was very friendly and very patient and very helpful
Business response:
Hi! Thanks for the compliment, Yolanda! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Recommended
The third party jeweler messed up a soldering job on my wedding ring. They made the new band way to big, bigger then the other two bands so the ring was not flush as it should have been. When taking back my ring to talk to them about the mess up, the woman named Brie was extremely rude and unprofessional. She kept interrupting me as I was explaining how I did not like it and how it looked horrible. Brie kept telling me how she liked it and would have dealt with it because “it was more gold”. And how “you couldn’t see it so i... read more
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
By far the worst jeweler I have ever been too. I got a ring for graduation and since I've had it I have had it sent out 5 times due to diamonds falling out and yet they keep falling out. Now they won't replace the diamonds anymore because "I'm too rough with it". What does that even mean? It's a ring you wear on your finger. I do everyday things. Maybe your products just suck that much.
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.7 star rating with 196 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.