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Rogers & Hollands Jewelers

4.7

About this business

Location details

134 St. Clair Square, #251, Fairview Heights, IL, 62208, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.7270 reviews
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Jason W.'s profile image
Jason W. 
rating
11 years ago

I'll keep it short and sweet. I've been a Rogers and Hollands customer for 10 years now, and will continue to be because of the service Jen and Sara give. I trust them with all of my purchases, and my fiancé/soon to be bride has been on cloud nine. Jen and Sara are the best in the business and I'll keep going to see them for years to come! My money and business will go to no one else! 

Kristen M.'s profile image
Kristen M. 
rating
11 years ago

My fiancé has been a long-time client of Rogers & Hollands, and I can see why. Jennifer and Sara, Rogers & Hollands employees are the best there is. You couldn't ask for more friendly, knowledgeable employees who go above and beyond for customers. I have only known them for just under a year, but I will be a customer for life. They get to know you, and get to know your style and what you like. I am beyond thrilled with my engagement and wedding rings!! They never get tired of questions, and will always find out anyth... read more

Clayton K.'s profile image
Clayton K. 
rating
11 years ago

The best jeweler in the area! The staff here are always friendly, never pushy or rude. I've been doing business there for a few years now, and they really have grown to understand my girlfriend's style. They even call me if they get something in that they know she'll like. I deal a lot with Sara and she always treats us right. I am a young adult, and I appreciate that they don't talk down to me and that they treat me fairly and honestly. Personable, friendly and honest staff; they really are the best! 

Meg B.'s profile image
Meg B. 
rating
11 years ago

My girlfriend and I went into Rogers&hollands to 'look' one day and we're assisted by Jennifer. She showed us a bunch of rings and although I didn't end up purchasing anything that day jen took my name and number and promised to let me know of any upcoming sales. Several months later I sent her a pic of a ring that my girlfriend had fallen in love with. Jen recreated the ring from a pic into something that was way more beautiful than anything either of us could've imagined or hoped for. My now fiancee has not stopped starin... read more

Anastasia T.'s profile image
Anastasia T. 
rating
12 years ago

I have been coming here for jewelry since my very first (real) boyfriend back in 2006. I was usually just getting an inexpensive ring or pair of earrings as a token of their affection, but I loved everything I received, so when my husband asked me to marry him in 2010, I knew my wedding ring had to be from Rogers & Hollands. We went to their location in the West County Mall in St. Louis where Jayson helped us through the entire process with complete ease. I knew only that my diamond had to be a marquise and it had to be set ... read more

Lisa Z.'s profile image
Lisa Z. 
rating
12 years ago

My fiancée and I received excellent service at the Fairview Heights location. I am extremely happy with my ring. The website does not due justice as the jewelry looks much better in person. We will visit this location for future purchases. 

Jacinda K.'s profile image
Jacinda K. 
rating
9 years ago

My grandma bought her ring here, which was not cheap. For her 1-year anniversary they sent her a coupon for "$50 off a $100 purchase" , she thought it was just a $50 gift certificate, since they put "off a $100 purchase only" in fine print. We went in to get her ring cleaned, and looked at the bracelets since she thought what they had sent her was $50 to spend in the store. When we picked one I liked (which was $32) and she pulled out the certificate, and the man just looked at us like we were so stupid. Keep in mind the onl... read more

Business response:

Hi Jacinda, thank you for reaching out to us here on Yelp. As a family-owned & operated company we take our guest compliments & complaints very seriously. We are sorry the guidelines were not clear on our Diamond Preferred Club certificates and that this program wasn't explained to her better. You can learn more about the program here: https://www.rogersandhollands.com/Diamond-Preferred-Club We also apologize for any rude behavior you encountered at the store and will be sure to address this with the staff. If you like to ... read more

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.7 star rating with 270 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.