RollShield LLC

Richard G. 

on Angi

5 years ago

Badly. They had to measure for the shutters four different times and came up with wrong measurements three out of four times. Project t5aht started in June is not finished on December 31. Owner claims to have instructed his crew to keep customers informed of the progress, but neither his employees nor he, himself kept us informed. Constant lies, more lies and more lies. This is the most unreliable business ever. In addition, they ruined our entry door tiles for no apparent reason and for several months failed to have it fixe... read more

Stewart M. 

on Angi

5 years ago

We went thru the estimate process, and decided on Rollshield. From start to finish (which they have not completed yet) the process has taken over three months. Our installer had a bad shoulder, so he subcontracted the actual work to 2 workers that were not experienced. They installed many panels upside-down, installed one track too low, it had to be reinstalled, and the tracks above our kitchen bay window had to be recut. Those workers didn't know how to make beveled cuts, and left large gaps between each track. We had to po... read more

George H. 

on Angi

6 years ago

I would strongly urge anyone not to use RollShield for the repair of a roll down shutter. They had a good rating on Angie’s list, but I had a terrible experience: I contacted Angie’s List about July 8th for help with the repair of a roll down shutter. This shutter is six feet wide and covers a window that’s about eight feet tall. The window is installed on the 7th floor of a building on Bayshore. There is a generous balcony outside the window. The roll down shutter was about 12 years old and had taken to vibrating loudly whe... read more

Marvin P B. 

on Angi

7 years ago

From the initial time we made the request to when the work was done was much too long. It was very slow. 

catherine S. 

on Angi

8 years ago

We have always relied on Angies List to hire services. This is why I am writing this review. We are from Michigan and have condo here. A salesman, Larry came and seemed very honest and trustworthy to show us the Doors and Windows. The reviews were great a year ago. Our installation was scheduled for Oct. 2nd and 3rd. My husband called before we drove here to make sure that everything was okay. We were assured that yes scheduled installation was all set. On Oct. 2nd. no one showed up, so we called a couple times. Then after w... read more

bonita M. 

on Angi

8 years ago

Poor follow up. First appt., guy never showed. After agreeing on the phone to the price/job, waited 6 weeks for shutters: Thought it strange they didn’t take a deposit on a custom job. Called them and asked if shutters were ready: they forgot to send me the paperwork and hadn’t even started!! Very disorganized . Final job ( 5 months later) is good quality. 

caroline G. 

on Angi

8 years ago

HOA would not allow company to complete job, we were impressed with the tour through of their facility where there is a beautiful model of their work. We paid the company to come out and remove grass before HOA sent them away. The company put a commencement form on our tax records and the county clerk could not take it off with out the companies retraction. We sold our house and are unable to close without the permission or this company. If we had to do it again, we would not have signed the form. I have been trying to reach... read more

Benjamin R. 

on Angi

8 years ago

Lack of Organization and Communication: Management (Dave) did not share the failed inspection report with his team, and as a result when they arrived they needed to pick up supplies. Receiving written correspondence was almost impossible from Dave. Sales (Nick) did not consult with us on all of the installation options available (ex: should we extend a cover for aesthetics, etc.) and did not show up multiple pictures of the installed product (just one picture, blurry). The installation team was missing 3 panels and a large c... read more

Cheryl C. 

on Angi

8 years ago

RollShield breached a signed contract. RollShield failed to perform the duties on our agreement which was signed December 14, 2017. Work was scheduled for completion on March 10, 2018, which was already past the estimated time of installation of 8 to 10 weeks from signed contract (as no permit was required for this job). RollShield failed perform as contracted. The company also failed to return phone calls and emails on March 9, 2018. Gregory Moore, the owner, did not respond to a certified letter which was sent March 12 and... read more