RollShield LLC

Carol F. 

on Angi

9 years ago

I am a big proponent of Angie's List and rely on reviews left by consumers to find reliable providers for services needed. This company has failed on all accounts. The shutters on our sliding doors were damaged during Tropical Storm Hermine on September 1st. They were installed by a company called Rolladen. I tried to contact this company and found out they went out of business about 2011. So I went to Angie's list and found this company called Rollashield. I should have heeded the negative reviews. I will not go into full d... read more

Kimberly P. 

on Angi

10 years ago

Provider came to house in July 2015. Looked at the situation. I did not hear back for 3-4 weeks. I then called and was told they would work on it and get back to me. I followed up continuously and received great phone dialogue and then nothing in follow-up from Rollshield. I went to another provider for replacement of two of the windows. I never did get a response or an estimate from Rollshield. I then told them they had installed an upstairs patio doorand it was leaking andthey should fix it. After repeated follow up calls,... read more

BARBARA F. 

on Angi

10 years ago

The quality of the windows is really good. Working with the people in the office was a night mare. The workmanship of installation was poor. The stucco work is poor. It took the inspector coming out twice to approve the installation...the time between the installers coming out to fix the issue was about six weeks. During this time the office called and said the inspector had signed off on the job and they wanted the rest of their money, when in fact this was not the case. I called the city and they said that they had not si... read more

Michael S. 

on Angi

13 years ago

Provider hadn't contacted me as of 7/31/13. On 8/1 I contacted provider and was told that they had filed a notice of commencement so they could put a lien on my property. At that time no permit had been pulled and no work was scheduled. After arguing with me for over a week they agreed to pull the promised permit. They refused to acknowledge my request for cancelation. They had collected 50% of the contract at signing. When they finally scheduled part of the work for the 3rd Saturday in August, I let them know that I was not... read more

James L C. 

on Angi

13 years ago

They did a good job. They scratched the new paint job on my walls, however. I had to go out there and repaint it. 

Helen Gloria K. 

on Angi

13 years ago

Outside of the hurricane fabric, which comes pre-made, it was not done well. The Crimsafe windows were not done to spec. 3 of the original bay windows in my kitchen were not put in correctly, and needed to be re-done. He had no labels to put on at all for his work. When I brought this to his attention, he claimed he didn't know they weren't putting it on, but also that he didn't have any. Those labels are required for the assessment. I was lucky that the Citizen rep was nice enough - they returned 4 times to assess. My front... read more

Robert H. 

on Angi

17 years ago

Signed contract and was told it would take weeks for manufacturing and installation and would be contacted for day/time. Was contacted within a week and scheduled installation. Was told they would call around 11am and would install late afternoon. No one ever called and did not show up until 4:45 and didn't comlete installation until 6:30. The lock was not the lock shown to me during the sales pitch, so I pointed that out. I called Monday to discuss the lock. Was told not to worry, they would take care of it and someone woul... read more