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Roots Management Arizona Office
- Property Management
- Gilbert, AZ
About this business
Location details
1630 W Guadalupe Rd, Gilbert, AZ, 85233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat management at Orange Manor East we love it. Clean property, great residents, the management is always great and always available if there is problems.
Business response:
Thank you for the review, Lori. We appreciate you taking the time to share your experience with our community at Orange Manor East. If you need anything else, please don’t hesitate to call us at (480) 339-0000.
RecommendedI just bought a place here at Palm Dale Estates in Indio Ca Been here 3 months , so far im happy i moved here, people are quite nice and helpfull. The park just got a knew manager, her name is Mrs Priscilla Reyes. This lady is young and i have to say im impressed with how she gets things done . Tolerant and respectfull but also firm. The Park is in great shape and i can see how its only going to get better with a fresh perspective with this manager. Hope our community residence can be patient and help out to keep this Park ... read more
Business response:
Thanks so much for the kind feedback, Maricela!
We had a site reserved in Moss Landing for our RV for the ‘23 winter season. When we arrived the grass lot was soft dirt, soon to be mud at first rain. Apparently a backhoe was brought in the week before to search for a sewer line. The site was a mess. It was too soft to park our 9-ton fifth-wheel on. We offered to stay at another campground for two weeks to give them time to level the site, stabilize the ground and cover with grass of gravel. They refused to do any further work on the site. “Take it as it is or leave it,” t... read more
Business response:
Russ , thank you for leaving us a review. We take this feedback very seriously. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (480) 339-0000 to discuss how we can make things right.
greedy, greedy, greedy. It's all about your pockets, no care at all.with those on fixed incomes.
Business response:
Diane , thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please call us at (480) 339-0000 so we can work toward a resolution
UPDATE to my message below: Just like every other comment you give to these complaints is the same story over and over and over. Don't lie and tell people to call the # you give them 480-339-0000 when NO ONE EVER ANSWERS it only leads to a voice mail. If you write a letter to corporate there is never a response, if you try to call and email our regional manager Dalton Lee, again there is no answer to the emails and the #'s on his business card are crap, 480-339-0000 is on his card and you get no where there!! The ot... read more
Business response:
Robyn, thank you for reaching out to us. We would be happy to learn more about your concerns. Please send us a direct message so that we can look towards resolving this matter as soon as possible.
This PLACE IS HORRIBLE trust me if you need a place to stay don’t go here the people in charge treat you with great disrespect I mean i can expect more from a place like this but again they speak to you like your stupid i had to call the police so they can give me reasoning to something very simple Este LUGAR ES HORRIBLE, créeme si necesitas un lugar para quedarte, no vayas aquí, las personas a cargo te tratan con gran falta de respeto. Quiero decir, puedo esperar más de un lugar como este, pero nuevamente te hablan como s... read more
Business response:
Mailin, we apologize. Thank you for your feedback. We will definitely use it as an opportunity to improve.
ever since we moved into Lakewood village in Vero every week we are having our water shut off and we are given the excuse that somebody hit a water line or they did something wrong when putting a new mobile home in. when is enough enough? when you're in the shower and the water just abruptly goes off it is not okay. I have lived here for 3 months and my water has been shut off six times. something has got to be done about this issue
Business response:
We apologize for the inconvenience as we work toward community improvements, Lyndsey. We address these issues as quickly as we can. Please feel free to reach out to us any time.
Let’s talk about it ….. Since the below emails I have attempted several times for communication via Facebook messenger-still no answers, only generic “thanks for your msg” replies. There are many other complaints from customers since our stay at the RV park. Which proves corporate has not even attempted to make it a better living condition or stopped the abuse of mostly elderly from continuing. I have sent two emails to corporate office and attempted to call (just a recording answered) Below are my emails but after readi... read more
Business response:
Thank you for your feedback. As mentioned in our correspondence with you via messages, we have passed your concerns along to management.
Every month since I moved here I get a nasty-gram that I haven't paid the rent, and EVERY TIME I show proof, but it NEVER STOPS!!
Business response:
We are really sorry that you continue to have this problem, Gary. Please send us a direct message, so we can work to resolve this matter. Thank you!
Frequently asked questions about Roots Management Arizona Office
How is Roots Management Arizona Office rated?
Roots Management Arizona Office has a 1.9 star rating with 123 reviews.
When is Roots Management Arizona Office open?
Roots Management Arizona Office is open now. It will close at 5:00 p.m.