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Roots Management Arizona Office

1.9

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Location details

1630 W Guadalupe Rd, Gilbert, AZ, 85233, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.9123 reviews
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Missb Crowley's profile image
Missb Crowley 
recommend  Recommended
2 years ago

better management in oak springs sorrento fl. paid rent in full for the year still after 10 months into the year now being told I owe money ..no way I'm contacting my lawyer💯✔ water back up generator is broken people gone without water access at timws bleach added to water unhealthy to drink, ruining peoples clothing when washing it..ammenities that are included in lot rents are not accessible more then they are ..its sad .. 

Patricia Foye's profile image
Patricia Foye 
2 years ago

I would not recommend Audubon Estates to anyone. Drugs, crime, homeless people and stray dogs. Not to mention the office staff is so unprofessional. 

Business response:

We are sorry to hear you are having trouble, Patricia. Please message us. We are happy to help with this matter.  

Patricia Foye's profile image
Patricia Foye 
recommend  Recommended
2 years ago

I would not recommend Treehouse communities. The management is unprofessional and they do not provide your title for your home when you pay cash. Audubon Estates is full of drugs, crime and stray dogs. 

Claudia Canazaro's profile image
Claudia Canazaro 
3 years ago

Been in the Oak Springs community for 6 months and 1. They’ve never given me the entrance interview nor do they answer the phone and 2. They raised the lot rent $40 and we have had 4 yes FOUR different times with boil water notices. There are still DSL lines in the park and we have to use satellite internet and have no cell signal. Management is terrible and all they care about is their profit. The ‘amenities’ that are included in our rent aren’t available most of the time. The gym looks fresh out of the 80s and the pool was... read more

Business response:

Thank you for providing your feedback, Claudia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (480) 339-0000. We'd love to work with you to make things right.  

Destiny Corsi's profile image
Destiny Corsi 
3 years ago

Like most businesses who purchase trailer parks they do it for the money. buy it and keep it for maybe 2 years or more maybe less then sell it off. they make sure to do a few things like put new trailers in, remodel the playground barely, or pave the roads but will ignore the most important things that need upgraded. people in a community shouldn't have to boil their water once a week, go without modern internet(the internet in oak springs alone is basically the same as early 2000s maybe a few years after dial up stopped bei... read more

Business response:

Destiny , thank you for leaving us a review. We take this feedback very seriously. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (480) 339-0000 to discuss how we can make things right.  

Colleen Cronin's profile image
Colleen Cronin 
3 years ago

very disappointed with the lack of professionalism on managers part. would you threaten your grandma who always pays rent on time with legal action. agave village has a bully in the office. I will contact AARP LEGAL and APS for the abuse and discrimination against our elderly. We have to haul our own trash. I have fallen down doing this. they can't keep managers and decreased amenities yet doubled fees. I'm struggling with the harsh communication from managers. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Colleen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (480) 339-0000 and we'd be happy to help you out.  

Sarah Wiegand Palm's profile image
Sarah Wiegand Palm 
3 years ago

I stayed at this place for 3 months and I had to leave for a few weeks because my uncle became I'll, so I left for 3 weeks and asked them at the office if I could leave my car there on my paid lot, they told me yes I could put my car on my paid lot while I was gone and they had my car towed while I was gone seeing my uncle. it cost me $579.00 to get my car out of impound, my lot was paid until March 27th 2022, I had to leave a little earlier than March 27th 2022, and on April 18th 2022 they charged my card another $473.00 be... read more

Business response:

Sarah Wiegand Palm please send us a message! We would like to learn more in hopes to resolve this issue. Thank you 

Raymond Hoitt's profile image
Raymond Hoitt 
3 years ago

Longhaven Estates is an energetic, fun-loving gated. ( the back gate is broken more often than it works !! ). community in Glendale, Arizona. We recently upgraded our amenities NOT. Still closed for renovations and Have been for over 6 months. Now )so that you can ? enjoy the pool, pet park, fitness center, and picnic area to their fullest potential ? You'll also love our weekly karaoke, aerobics, and craft day along with our monthly ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Raymond. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (480) 339-0000 and we'd be happy to help you out.  

Debby Kidder's profile image
Debby Kidder 
3 years ago

Unhealthy overflowing dumpsters with piles of rotting stinking garbage close to year round homes. Ongoing and unresolved for years. Concerns ignored. 

Business response:

Hi Debby Kidder - we are sorry to hear about your experience. We'd be happy to hear how we can help resolve your concerns. Please send us a direct message! 

Frequently asked questions about Roots Management Arizona Office

How is Roots Management Arizona Office rated?

Roots Management Arizona Office has a 1.9 star rating with 123 reviews. 

When is Roots Management Arizona Office open?

Roots Management Arizona Office is open now. It will close at 5:00 p.m.