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5261 McKinney Ranch Parkway, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We love their food but had such a horrible customer service experience we will never go back....
I can't make this up! I ordered a veal parm dinner online and asked for plain bread and butter instead of garlic bread. Easy, right? NOPE!! They delivered bread w/ Mozzarella cheese. I peeled the cheese off, used my own butter, and ate the bread. Then, 1 month later I ordered the same thing! I even called and spoke with "Kathy" at the McKinney, Texas Rosatis and simply asked, "Can you make sure the bread has only melted butter. Last time I ordered they put cheese on it. I DO NOT WANT CHEESE. I want simply melted butter on wh... read more
I can't make this up! I ordered a veal parm dinner online and asked for plain bread and butter instead of garlic bread. Easy, right? NOPE!! They delivered bread w/ Mozzarella cheese. I peeled the cheese off, used my own butter, and ate the bread. Then, 1 month later I ordered the same thing! I even called and spoke with "Kathy" at the McKinney, Texas Rosatis and simply asked, "Can you make sure the bread has only melted butter. Last time I ordered they put cheese on it. I DO NOT WANT CHEESE. I want simply melted butter on wh... read more
Business response:
Steve, can you please email us with the phone number that was on the order at mckinney@rosatispizza.com? we will look into this and we will be sure to make things right.
Rosati’s Pizza has a 4.5 star rating with 3,966 reviews.
Rosati’s Pizza is open now. It will close at 10:00 p.m.