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Rose Tree Dental Group Affiliated with The Smilist Dental

4.6

About this business

Location details

1245 N Providence Rd, Media, PA, 19063, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.6351 reviews
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Mykel F.'s profile image
Mykel F. 
rating
13 years ago

While visiting family from out of town I needed a dentist to replace a temporary filling that came out while having lunch. My sister called to make an appointment for me and they were able to accomodate me right away. The office is modern and spotless. The staff (receptionists, assistants and billing) were all pleasant and friendly. I saw Dr. Rosen who gently applied temporary cement to the tooth and then had to grind it a little to smooth out the bite. I was painlessly in-and-out in minutes and the cost was more than ... read more

Gretchen Z.'s profile image
Gretchen Z. 
rating
2 weeks ago

Been going there for years .The quality of care has changed to being excellent to poor. 

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients. Please email us at patientcare@thesmilist.com so that we can learn more. 

Betty B.'s profile image
Betty B. 
rating
10 months ago

I have been going to this practice for over 40 years, starting with Dr. Koussis, and my husband started when he was a teenager. But we are regretfully leaving the practice. We do not have insurance, and my husband was recently charged $3,400 for 2 root canals which took a total of 1 hour to complete. How can that possibly be a reasonable charge? I feel betrayed and very angry about this experience. Shame on you. 

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Matthew M.'s profile image
Matthew M. 
rating
11 months ago

Do not like the charge for using a charge card 3 % is a little much it should be the cost of doing business. Dr Rosen is the best 

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Pat R.'s profile image
Pat R. 
rating
a year ago

I miss Dr Lieberman. He was the best. The other dentists there are only worried about their money. Charged me $500 for a reline of my denture and it still doesn't fit. Then proceeded to tell me I needed implants , and never offered me my money back for dentures that have to be glued in all the time. Dr L told me not to get them because I did not have enough bone to hold them. When I mentioned this to one of the dentists there(whose name I won't mention) he said ... oh what does he know, he's not here anymore. I can see why 

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

JD Science T.'s profile image
JD Science T. 
rating
a year ago

I thought it would be great. Bad day, I went in Wednesday, same thing as another review, even though I answered all the questions online, they gave me the clipboard again. I saw Dr Hinman, he was awesome, confident, I felt he could help me. They charted my teeth and amazingly gave me a hygienist appointment for Friday. I turn down some freelance work for Friday, excited to finally get my teeth cleaned. I get in the office, the hygienist starts asking for my previous xrays, apparently Wednesday's were incomplete. Then she ... read more

Michael A.'s profile image
Michael A. 
rating
2 years ago

This place is a joke. I had an appointment at 1:45 PM on 4-29-24, and I sat in their waiting room between 30 - 40 minutes to be called back. This should have been my first sign of bad things to come. Then, when I am finally called back, I am asked if I had my previous dentist fax over my (Full Mouth) x-rays. This confused me because when I made my initial appointment, Rose Tree Dental said there was no need to have them fax these over, because we learned that over a year had passed since my previous ones. Someone didn't mak... read more

M J.'s profile image
M J. 
rating
4 years ago

Sad, not the practice it use to be. After almost a decade as a patient, new office manager and protocols have been put in place to drive up revenue at the expense of patient. I went in for a cleaning and never got one and they refused to schedule one. Instead, the pushed a full set of X-rays on me and a doctor visit and referrals to their friends/kickbacks. Same happened to my husband. Extremely disappointing. They are calling it "new protocols" for better patient care. If that is true, we must have been getting subp... read more

Kaye P.'s profile image
Kaye P. 
rating
5 years ago

I had called to speak with Dr. Rosen and was told he does not speak with patients. I made an appointment and then was told to bring cash in because of no insurance. Actually, yes, I had insurance but it was with a new carrier. Instead of asking me If I had new insurance, I was left a text to bring cash if I wanted to see Dr. Rosen. Again I called. I left three messages for him to call me and office staff would return my call telling me I cannot speak to him and must come in with my cash. I saved the text because it is so unb... read more

Frequently asked questions about Rose Tree Dental Group Affiliated with The Smilist Dental

How is Rose Tree Dental Group Affiliated with The Smilist Dental rated?

Rose Tree Dental Group Affiliated with The Smilist Dental has a 4.6 star rating with 351 reviews. 

When is Rose Tree Dental Group Affiliated with The Smilist Dental open?

Rose Tree Dental Group Affiliated with The Smilist Dental is closed now. It will open at 8:00 a.m.