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Rose Tree Dental Group Affiliated with The Smilist Dental
- Dentists
- Media, PA
About this business
Location details
1245 N Providence Rd, Media, PA, 19063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Unfortunately this office has gone DOWNHILL. It used to be so warm and welcoming, the woman at the desk for kids and Ortho was lovely. They had a real family, small office feel. Ever since they reopened after covid it seems to be under new management and we have not had a good experience. The last few ortho visits for my son we were quoted a different balance for his braces every time. Last month I finally insisted on speaking to someone, and I was texted by the financial director that I owed 3 payments- which was agreeable.... read more
The office manager and hygienist are great, but the dentist is positively awful. My three kids have been patients for three years. My special needs 5yo recently upgraded to the "big kid" procedure and struggled with the cleaning. The hygienist was so patient and calm but I guess he was taking too long so the dentist jumped in to verbally abuse him and then abandon the attempt instead of letting me try to calm him down and finish. She was unnecessarily cruel to a little kid who tried his best. We'll not be going back.
I hate to write a negative review about any office practice but I feel I have a duty to warn others. My 7 year old daughter had been seeing Dr. Alex for about 3 years. Dr Alex started finding cavities about 1 year ago. First cavity was incidental on an x-ray as she had no symptoms. It didn't go smoothly but my daughter got through it. 6 months later Dr Alex found a 2nd cavity and filled it. A few months later, the filling fell out, so we had to return to Dr Alex for a re-do. Mind you this is the third filling in a year. ... read more
This place runs a horrible practice. They will not even give a range to let you know how much a cleaning/exam will cost. They expect you to get the work done and then they can surprise you with the cost. DO NOT go to them.
I hate to say this but we were new to the dental group. They did the exact same thing to me. They said I needed to get the panorex x-ray but did not tell me the price. Then they gave me the bill. I didn't understand and I will never go back. It's a joke.
Frequently asked questions about Rose Tree Dental Group Affiliated with The Smilist Dental
How is Rose Tree Dental Group Affiliated with The Smilist Dental rated?
Rose Tree Dental Group Affiliated with The Smilist Dental has a 4.6 star rating with 351 reviews.
When is Rose Tree Dental Group Affiliated with The Smilist Dental open?
Rose Tree Dental Group Affiliated with The Smilist Dental is closed now. It will open at 8:00 a.m.