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8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Honestly, Rudy was really good at explaining the process. We were hit with some snags (outside of Rudy or my control) and he was able to make some adaptations and move dates, will meeting all compliance and regulation measures. His communication style is very approachable while still being professional. He was very very good!
Business response:
Thank you very much for your kind words, Edwin. I'm delighted to hear that you had a positive experience with the home mortgage process. It was indeed a challenging situation, but your understanding and cooperation made it easier for us to navigate. Here at Mutual of Omaha Mortgage, we pride ourselves on being approachable yet professional, and I'm glad to hear that my communication style resonated with you. Thank you again for your feedback and for the stellar rating. It was my pleasure to assist you.
Verified by Mutual of Omaha Mortgage
Rudy was beyond helpful. He walked we through the entire process. Thank you Rudy.
Business response:
Thank you so much for your kind words, Brenda! It was my pleasure to assist you and I am glad that I was able to make the entire process easier for you.
Verified by Mutual of Omaha Mortgage
Communicated well and was always available to answer any questions or concerns.
Business response:
Thank you so much, Kevin, for taking the time to leave a review about Mutual of Omaha Mortgage. I am so glad that I was able to communicate well with you and answer any questions or concerns that you had. I truly appreciate it!
Verified by Mutual of Omaha Mortgage
Very streamlined process. Rudy explained everything and worked hard to solve issues as they were presented.
Business response:
Thank you for taking the time to review my services, Thomas. I'm so pleased to hear that you found the process to be streamlined and that I was able to explain everything to you. I always strive to work hard to solve any issues that arise.
Verified by Mutual of Omaha Mortgage
Rudy, was amazing to work with. He spent his own time helping me and making sure the loan closed for me. I definitely bothered him on weekends and he still responded to me. This is great customer service !!
Business response:
Wow! Thank you so much, Nicaela! I'm glad that I could be of help and that I could provide such great customer service. It was my pleasure to assist you and I'm thrilled to know that my efforts paid off. Thank you for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Rudy was truly awesome. Once we started working with Rudy we realized that Mutual of Omaha was the right provider for us. He was extremely knowable and guided us through what we needed to do. He is very friendly and gave us a strong sense of confidence with your company! We love Rudy! 5 stars!!!
Business response:
Thank you so much Thomas. I'm so glad I could help you and Mutual of Omaha Mortgage was the right provider for you. I always strive to provide the highest level of customer service, and it's great to hear that I was successful in doing so. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
The fact that everything went very smoothly. Had all my questions answered but one.
Verified by Mutual of Omaha Mortgage
The fact that everything went very smoothly. Had all my questions answered but one.
Verified by Mutual of Omaha Mortgage
You should give an option between ok and great, maybe good.
Rudy Pfaff III of Mutual of Omaha Mortgage has a 4.8 star rating with 256 reviews.
Rudy Pfaff III of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.