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Rumpke - Cleveland District Office
- Waste Management Solutions
- Broadview Heights, OH
About this business
Location details
3131 E Royalton Rd, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well it seemed like a good fit when we first signed up. I utilized their commercial (business) trash services for one pickup per week. Then eventually had the need for two pickups per week. Well it has slowly turned into a problem. They randomly do not come to do a pickup, but when I call customer service says they did even though they did not so the drivers are just skipping us and lying. Customer service is absolutely no help and extremely rude. Let me start with since I switched to two trash pickups a week, it has been pr... read more
I see others review on here about missed pick ups. Twice in one month my recycle can was missed. I call Customer Service who says they will escalate to management and a week later and almost garbage day and no pick up. This company is ridiculous. Its ashame my city has contracted them. Never had such lousy service. Going to speak with my councilman to see if they can contract a better company in the future. This company absolutely stinks. The drivers seem to pick and choose which houses they want to avoid as to which one the... read more
One of my cans was left half full on Thursday. Called Thursday before they closed. Was told if it was still there in the morning to call back. Called Friday morning. Was told they'd pick it up that day. Still there on Saturday. I left a message for them to call me Monday. I called them Monday morning. They said there's a 48hr window for "missed pick-ups". Great. That means they'll be out Monday. Nope. Called Tuesday morning. Was told again there is a 48 hr window. I told the girl named Cole that even w the 48 hrs, it should ... read more
One of the worst businesses iv ever dealt with. They raised there prices with out confirmation, they turfed my yard now every year, they charged me for services iv never received and now they’re trying to charge me an additional fee to even come pick up my trash that’s been overflowing for about a month now. The guy I spoke with on the phone just kept talking over me. And now for the third time iv called to try and resolve this I’m still waiting on a call back I’m not holding my breathe on. If you are a business owner I coul... read more
We pay for unlimited trash pick up and they haven’t removed the trash for over 3 weeks. The driver lies, never gets out of the truck and says the bags were frozen to the ground. Our camera shows him never getting out. Plus when we head out to assist he quickly pulls away. Customer service promises a person will call back, they don’t. They say a driver will be back out to pick up, still they haven’t.
Frequently asked questions about Rumpke - Cleveland District Office
How is Rumpke - Cleveland District Office rated?
Rumpke - Cleveland District Office has a 4.3 star rating with 896 reviews.
When is Rumpke - Cleveland District Office open?
Rumpke - Cleveland District Office is open now. It will close at 4:00 p.m.