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Rumpke - Cleveland District Office
- Waste Management Solutions
- Broadview Heights, OH
About this business
Location details
3131 E Royalton Rd, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My neighbor and I witnessed a Rumpke truck driving with its bed partially up pull at my electric line causing damage to where it connects to my house. I have called the office and reported this incident or checked on the status 15-20 times and the “department that handles this” is always conveniently not available and never calls me back as the representative says they will. It has now been nearly 6 months. This isn’t a company I would trust or that seems to have ethics.
Scheduled for a dumpster to be dedelivered, on December 5th.. Was told it would come the 15th. It never did. Then I was told the 19th, again never showed. Called back and it "will definitely be delivered the 22nd" And as you can guess. It STILL never came. Waited for calls & emails back, never got those either. Wanted to switch from republic because I heard rumpkee was better. Definitely not looking much better!
Well it seemed like a good fit when we first signed up. I utilized their commercial (business) trash services for one pickup per week. Then eventually had the need for two pickups per week. Well it has slowly turned into a problem. They randomly do not come to do a pickup, but when I call customer service says they did even though they did not so the drivers are just skipping us and lying. Customer service is absolutely no help and extremely rude. Let me start with since I switched to two trash pickups a week, it has been pr... read more
I see others review on here about missed pick ups. Twice in one month my recycle can was missed. I call Customer Service who says they will escalate to management and a week later and almost garbage day and no pick up. This company is ridiculous. Its ashame my city has contracted them. Never had such lousy service. Going to speak with my councilman to see if they can contract a better company in the future. This company absolutely stinks. The drivers seem to pick and choose which houses they want to avoid as to which one the... read more
One of my cans was left half full on Thursday. Called Thursday before they closed. Was told if it was still there in the morning to call back. Called Friday morning. Was told they'd pick it up that day. Still there on Saturday. I left a message for them to call me Monday. I called them Monday morning. They said there's a 48hr window for "missed pick-ups". Great. That means they'll be out Monday. Nope. Called Tuesday morning. Was told again there is a 48 hr window. I told the girl named Cole that even w the 48 hrs, it should ... read more
Frequently asked questions about Rumpke - Cleveland District Office
How is Rumpke - Cleveland District Office rated?
Rumpke - Cleveland District Office has a 4.2 star rating with 901 reviews.
When is Rumpke - Cleveland District Office open?
Rumpke - Cleveland District Office is closed now. It will open tomorrow at 8:00 a.m.