This profile has been claimed by the business owner or representative.
Rumpke - Cleveland District Office
- Waste Management Solutions
- Broadview Heights, OH
About this business
Location details
3131 E Royalton Rd, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This has become a recurring issue, and the handling of it is unacceptable. My garbage was not picked up Friday. I called that same day and was told a message would be sent. No one came. When I called again today, I was informed pickup will not occur until Friday, yet I was still expected to pay for the missed service. I was then told my original call somehow didn’t count because I didn’t continue calling over the weekend, and Monday being a holiday. Customers should not have to repeatedly follow up to ensure a basic schedu... read more
How does this place have 4 stars when I e gone thru 100 reviews and every single one is a 1 or a 2. Not a single 3 or higher! I just started trash pick up like 6 months ago. Every few wks my trash is skipped. I put it out the night before and always in the same spot. Last week it was skipped again. I called & they said they'd be back out to get it. 2 days later I called again. They said they'd be out within 48hrs, it's still there & pick up is tomorrow again. Now I have 2 trash cans full of trash & if it's skipped again I'm ... read more
Rumpke driver skipped my trash pick up again! On top of missing my pick up, they were 3 days late! No weather delays, no holidays but for some reason they never picked up on on my scheduled day- its now Saturday and they flew past my house- Last month, they neglected to pick up my trash and I was charged extra fees for addl bags added to my next pick date. I had another week of trash bags to add to my container, because they failed to do their job, but I get charged for addl bags? Done! Terrible service all together, too mu... read more
My neighbor and I witnessed a Rumpke truck driving with its bed partially up pull at my electric line causing damage to where it connects to my house. I have called the office and reported this incident or checked on the status 15-20 times and the “department that handles this” is always conveniently not available and never calls me back as the representative says they will. It has now been nearly 6 months. This isn’t a company I would trust or that seems to have ethics.
Adding on to my previous review. After 19 days I finally received a dumpster. Even though they tried delivering 2 hours away from me. Called today to see when I can expect it to be emptied, as its full. You know because i waited 19 days for it. I talked to 3 separate people. All saying they don't even show I have an active account nor a dumpster. Does anyone here know what they are doing?! Called the number suggested in my previous review and go figure they were no help. So now im stuck with an overflowing dumpster with 0... read more
Frequently asked questions about Rumpke - Cleveland District Office
How is Rumpke - Cleveland District Office rated?
Rumpke - Cleveland District Office has a 4.2 star rating with 846 reviews.
When is Rumpke - Cleveland District Office open?
Rumpke - Cleveland District Office is closed now. It will open tomorrow at 8:00 a.m.