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Rumpke - Cleveland District Office
- Waste Management Solutions
- Broadview Heights, OH
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
3131 E Royalton Rd, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well it seemed like a good fit when we first signed up. I utilized their commercial (business) trash services for one pickup per week. Then eventually had the need for two pickups per week. Well it has slowly turned into a problem. They randomly do not come to do a pickup, but when I call customer service says they did even though they did not so the drivers are just skipping us and lying. Customer service is absolutely no help and extremely rude. Let me start with since I switched to two trash pickups a week, it has been pr... read more
I was a Cyclone customer for years and even convinced most of my neighbors to switch from Republic Rumpke bought out Cyclone and our service has been TERRIBLE! Their driver dropped our trash bin into the truck and drove off. The next day, a Friday, I called and the rep ordered me a new bun. She told me it would take 5 to 10 days and I should still put my trash out on regular pick up day. Of course they didn't puck up my garbage bags. I've called at least 6 times over 2 weeks because they havent delivered my trash bin. I cal... read more
Company asked me to submit a review. These are the issues we’ve experienced over 4 years of service with them. Overall, ok trash service. - Inconsistent pick-up times, often between 2am-5am waking us up. - Trash cans are thrown after emptied instead of stood up causing cans to crack and bust in the corners. - Lids not returned to can and just thrown all over yard and driveway as well. - Any trash that animals have gotten into and scattered around the bins isn’t picked up and again scattered around the yard. - When I reporte... read more
We pay for unlimited trash pick up and they haven’t removed the trash for over 3 weeks. The driver lies, never gets out of the truck and says the bags were frozen to the ground. Our camera shows him never getting out. Plus when we head out to assist he quickly pulls away. Customer service promises a person will call back, they don’t. They say a driver will be back out to pick up, still they haven’t.
When the recycle gets picked up they dump it so fast that it flies/spills all over and they drive off like they didn’t see it raining garbage. I go down and clean it up and I call to report. Nothing changes. When you set extra garbage out to be picked up that doesn’t fit in a can, it’s a coin toss if they are actually gonna take it, even if you call ahead or follow guidelines. I call when they don’t take the garbage and am told they will put a request in for someone to come back out same day and pick it up. No one has EVER s... read more
Frequently asked questions about Rumpke - Cleveland District Office
How is Rumpke - Cleveland District Office rated?
Rumpke - Cleveland District Office has a 4.3 star rating with 895 reviews.
When is Rumpke - Cleveland District Office open?
Rumpke - Cleveland District Office is closed now. It will open tomorrow at 8:00 a.m.