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Rumpke - Cleveland District Office
- Waste Management Solutions
- Broadview Heights, OH
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
3131 E Royalton Rd, Broadview Heights, OH, 44147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We pay for unlimited trash pick up and they haven’t removed the trash for over 3 weeks. The driver lies, never gets out of the truck and says the bags were frozen to the ground. Our camera shows him never getting out. Plus when we head out to assist he quickly pulls away. Customer service promises a person will call back, they don’t. They say a driver will be back out to pick up, still they haven’t.
It would be awesome if I didn't have to call once or twice a month reminding them that my street exists and to have them come and get the trash cans they left when they skipped our street. (Update based off response: I call every month as I mentioned in the review.) (Update two, went down a star: It has now been two days since the trash should have been gone. Recycling is blown throughout the neighborhood. No sign of pickup in sight.) (Update three: It is now another week and recycling has been forgotten once more. Cool.)
Company asked me to submit a review. These are the issues we’ve experienced over 4 years of service with them. Overall, ok trash service. - Inconsistent pick-up times, often between 2am-5am waking us up. - Trash cans are thrown after emptied instead of stood up causing cans to crack and bust in the corners. - Lids not returned to can and just thrown all over yard and driveway as well. - Any trash that animals have gotten into and scattered around the bins isn’t picked up and again scattered around the yard. - When I reporte... read more
We switched to Rumpke just over a year ago. Tim has been great to work with should we need anything. Our driver has been excellent to work with should we have any issues upon pick up. Payment is easy and more economical that our previous waste handler. We were able to increase our pick ups to twice a week for less money than once per week with other company. As a growing small business this was an easy decision.
Unfortunately, my experience with Rumpke Waste & Recycling has not been positive. One of the biggest issues is their frequent and unexplained price increases. These hikes often occur without any prior notice, leaving customers frustrated and feeling blindsided. Additionally, their service has been inconsistent. There have been several occasions where trash pick-up has been delayed, sometimes not happening until the day after the scheduled service. This unreliability creates inconvenience and potential sanitation concerns, p... read more
Frequently asked questions about Rumpke - Cleveland District Office
How is Rumpke - Cleveland District Office rated?
Rumpke - Cleveland District Office has a 4.8 star rating with 741 reviews.
When is Rumpke - Cleveland District Office open?
Rumpke - Cleveland District Office is closed now. It will open tomorrow at 8:00 a.m.