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Rushmore Loan Management Services

3.3

About this business

Location details

15480 Laguna Canyon Road, Suite 100, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,656 reviews
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CHARLENE T.'s profile image
CHARLENE T. 
4 years ago

The rep tried really hard to have a manager contact me. It took a few tries, but a very professional helpful manager did reach me. 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

Paul C.'s profile image
Paul C. 
4 years ago

The rating of 3 stars is only due to my curiosity. I see rave reviews on birdeye... Then I see what the people of Google say (Google being way less controlled by "buying votes". I hear about different fees and several other complaints. Is there anyway that they take advantage of people, even though they signed with the closing agent who was all of 21 and this was his third signing, that perhaps they beef up their amortization schedules, underlying closing fees, etc? They are a BBB rated firm. I have an account with them and ... read more

Rolando M.'s profile image
Rolando M. 
4 years ago

I have never met a person that determined to help someone. That is Gail ID#GK1. She was great. Rolando Martinez 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

Reba S.'s profile image
Reba S. 
4 years ago

My beginning experience with Rushmore was rough but I have seen great improvement after making contact with Nathan Daman. He has been able to help by starting to have my issues resolved with loss draft department. 

TANYA W.'s profile image
TANYA W. 
4 years ago

These people are so so so nice and helpful, i was so stressed out and the gentlemen took control and made everything so much better 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

LINDA H.'s profile image
LINDA H. 
5 years ago

Joshua was very pleasant and professional.. he answered all my questions and was very nice 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

Lindylu52's profile image
Lindylu52 
5 years ago

When we were transferred to Rushmore from Wells Fargo I was scared after reading all the bad reviews..well other than the fact I was in the middle of a home modification and things were further slowed-- I am VERY HAPPY with them so far..Their streamlined phone system is fantastic and so far I have been treated with courtesy & like they care about me as a customer. I hope they continue this great service!  

CLAUDIA N.'s profile image
CLAUDIA N. 
5 years ago

awesome pppppp 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

JEANETTE W.'s profile image
JEANETTE W. 
5 years ago

Agent was very pleasant and knowledgeable. 

Business response:

Thank you. We really appreciate you taking the time to share your experience with us. Regards, Rushmore Loan Management Services 

Frequently asked questions about Rushmore Loan Management Services

How is Rushmore Loan Management Services rated?

Rushmore Loan Management Services has a 3.3 star rating with 1,656 reviews. 

When is Rushmore Loan Management Services open?

Rushmore Loan Management Services is closed now. It will open on Monday at 6:00 a.m.