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Sam Ash Music Stores

4.7

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Location details

19800 Hawthorne Blvd, Torrance, CA, 90503, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.71,540 reviews
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Joe Goebel's profile image
Joe Goebel 
9 years ago

If you are an audio geek and know the nitty gritty, I suppose Sam Ash might be a good choice. But if you are looking for professional, understanding guidance and solutions selling, forget it. These guys are all full of them selves, and I can say that with confidence, as I have tried for 4 weeks, 5 different sales people, including Mr. VanTrump III, Tech dept sales manager in Torrance, all of whom blew me off the second I questioned any of their recommendations, which where all wildly different, and never willing to LISTEN to... read more

Joe Goebel's profile image
Joe Goebel 
9 years ago

If you are an audio geek and know the nitty gritty, I suppose Sam Ash might be a good choice. But if you are looking for professional, understanding guidance and solutions selling, forget it. These guys are all full of them selves, and I can say that with confidence, as I have tried for 4 weeks, 5 different sales people, including Mr. VanTrump III, Tech dept sales manager in Torrance, all of whom blew me off the second I questioned any of their recommendations, which where all wildly different, and never willing to LISTEN ... read more

Natalia Alkaev's profile image
Natalia Alkaev 
9 years ago

Poor customer service, this place used to have a nice ma and pop vibe. 

Jason Jones's profile image
Jason Jones 
9 years ago
Jaime Hernandez's profile image
Jaime Hernandez 
9 years ago

Justin in guitars is extremely rude, kept me waiting 20 minutes to return an item, blew me off for another customer had to go to drums. 

Jaime Hernandez's profile image
Jaime Hernandez 
9 years ago

Justin in guitars is extremely rude, kept me waiting 20 minutes to return an item, blew me off for another customer had to go to drums. 

Michael Wamback's profile image
Michael Wamback 
10 years ago

First time ordering a guitar from Sam Ash - and really bad experience. Ordered the guitar from their Ebay store. 2 days go by and no tracking number. Then I get a message from Ebay telling me that Sam Ash contacted them and said I was returning the guitar and asking for a refund. Turns out they had sold out of the guitar via their website and had not removed the listing from their Ebay store. Mistakes happen, but to not bother to message me or contact me in any way is just poor customer service. And then to make it appear to... read more

Michael Wamback's profile image
Michael Wamback 
10 years ago

First time ordering a guitar from Sam Ash - and really bad experience. Ordered the guitar from their Ebay store. 2 days go by and no tracking number. Then I get a message from Ebay telling me that Sam Ash contacted them and said I was returning the guitar and asking for a refund. Turns out they had sold out of the guitar via their website and had not removed the listing from their Ebay store. Mistakes happen, but to not bother to message me or contact me in any way is just poor customer service. And then to make it app... read more

Ruth Zacarias's profile image
Ruth Zacarias 
10 years ago

Frequently asked questions about Sam Ash Music Stores

How is Sam Ash Music Stores rated?

Sam Ash Music Stores has a 4.7 star rating with 1,540 reviews. 

When is Sam Ash Music Stores open?

Sam Ash Music Stores is closed now. It will open tomorrow at 11:00 a.m.