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Sam Ash Music Stores

4.9

About this business

Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment. 

Location details

25 NE Loop 410 at McCullough, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.92,291 reviews
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Bre's profile image
Bre 
on Birdeye

7 years ago

Shane and the manager were very helpful. I definitely will go back. They make sure exchanges and returns go smoothly and you will not leave disappointed. 

Business response:

Hi Bre, We thank you for your compliments and 5 star rating! Shane and the rest of us always try to make the customer happy and it's good to hear that we have done that for you! Rudy 

roy s.'s profile image
roy s. 
on Birdeye

7 years ago

Great service 

Bill Z.'s profile image
Bill Z. 
on Birdeye

7 years ago

Excellent customer service. 

Business response:

Hi Bill, Thanks for the compliment and we will continue to work hard for customers exactly like yourself! Let us know if we can help you in your musical needs in the future! Thanks, Rudy 

Jon S.'s profile image
Jon S. 
on Birdeye

7 years ago

Easy to get in and out. Super friendly staff, especially Ted. He seems so happy to be there all the time 

Business response:

Hi Jon, We too think Ted is super friendly! Thanks for the kind words and the 5 star rating! We look forward to helping you in the future! Rudy 

DANIEL M.'s profile image
DANIEL M. 
on Birdeye

7 years ago

Ted the salesperson in the guitar departmen was very knowledgeable so he was able to answer all questions regarding the different guitars and amps I showed interest in . I played many guitars and amps before making my decision and Ted was very patient and attentive during that process. 

Business response:

Hi Daniel, Thanks for your kind words, we will be sure to let Ted know his work is helping our fellow musicians! Rudy 

Jim H.'s profile image
Jim H. 
on Birdeye

7 years ago

I always get friendly helpful service at Sam Ash....which is not always the case at the other music chain in town ....seems like grey hair makes me less attractive as a customer... even though I have a lot more buying power now....As a result, Sam Ash has gotten about $10k of business from me over the years....even though many times the price is the same at the other chain....I go where I am treated as a valued customer.....To be fair, the also have very competitive prices and have matched the price I found elsewhere...on ... read more

Business response:

Hi Jim, Thanks for your kind words and as someone coming into his own "grey" issues I feel your pain! We strive to provide the best service we can to all our customers and hope we see you back in the store soon. Thanks, Rudy Estrada SM 

Robert B.'s profile image
Robert B. 
on Birdeye

7 years ago

The teaching staff are knowledgeable and and extremely nice. They are very flexible and make it easy to learn. 

Business response:

Hi Robert, Thanks for the compliments for our teachers, they work hard and love being able to instill their love of music onto others! Rudy  

Lisa's profile image
Lisa 
on Birdeye

7 years ago

The person who helped me over the phone and in the store was Josh and he was extremely helpful. He was polite and professional I feel like he went out of his way for customer service. 

Grateful in S.'s profile image
Grateful in S. 
on Birdeye

7 years ago

My daughter loves taking guitar lessons each week with Katrina. She is genuine and devoted and truly cares about her students. As a single parent, having another role model like Katrina in her life is important to me. It's not just for the guitar lessons...it's having time each week learning with Katrina that brings us back each week. Thanks, Sam Ash, for having amazing staff like Katrina, Angela, and Savannah in San Antonio! 

Frequently asked questions about Sam Ash Music Stores

How is Sam Ash Music Stores rated?

Sam Ash Music Stores has a 4.9 star rating with 2,291 reviews. 

When is Sam Ash Music Stores open?

Sam Ash Music Stores is closed now. It will open on Tuesday at 10:00 a.m.