San Bruno Skilled Nursing

Linda P. 

on Yelp

6 years ago

I would give 5 stars except for a couple small incidents. One in particular with a cna telling me over and over that my mom was incontinent when she wasn't. So she was left to go in the diaper. And this was a horrible experience for my mom who is 89 and had a stroke but understood everything. On the positive side, everyone was helpful in answering our questions and being all this occurred during covid they made sure they helped us connect with our mom on FaceTime :) Neil who was my initial contact was fore center when I had ... read more

Sarah T. 

on Yelp

6 years ago

I could not have been more thrilled with the care and service provided at this skilled nursing facility. There are too many facilities that lack true compassion and kindness and this is not one of them. Upon admission of my mother, we were immediately greeted by kind employees who were always quick to answer any questions or concerns we had and walk us through the facility. We immediately felt comfortable leaving our mother here knowing she would be in great hands. I truly have the such gratitude for all the nurses and empl... read more

Greg L. 

on Yelp

7 years ago

the people made me feel like part of their family- great staff, people- love them all- hugs 

Kimber O. 

on Yelp

8 years ago

I felt cared for, appreciated, and like I mattered here. Staff was excellent. Food was pretty good. Many times I saw upper management respond to a call bell if they were close by. Great wifi, average cable choices. I spent many days (I was there 2 months with two broken feet) out under the canopy on the patio, where my friends came to play games, and chat. Laundry service was excellent. This was some of the best care I've ever received. 

Edwin J. 

on Yelp

9 years ago

This place is remarkable. The care they provide me mother is impeccable and satisfying. 

Kate M. 

on Yelp

6 months ago

In my opinion, this place may have mistreated and thus lead to the passing of my grandmother and should be shut down. The nurses are awful and the facility is under funded, at best. She went into this slum of a facility after her stay at Stanford, where they told us she was suffering from back pain and a UTI and was having some mobility issues due to her back pain. When she was transferred, we attempted to check if she was getting proper medication for said UTI and they told us that they didn't see it in her paperwork and r... read more

Martin N. 

on Yelp

a year ago

if you have family members who need nursing care outside the home, DO NOT SEND TO THIS PLACE!! Staff is rude and will not tell the truth. Communication sucks. Have called several times placed on hold for over 15 minutes on calls no one came back to say anything that could not reach the requested person or to take a message. Administrative staff is terrible. (need to reevaluate who's in charge at the site. I would not send my dog, cat or bird to this place for help. 

Talia H. 

on Yelp

2 years ago

please don't send your loved ones here. a family friend was there and we found out that an Indian woman, that works there, told her to shut up and hit her. she was too scared to tell us until she got home. no person in there right mind would hit such a vulnerable person. if you don't have the patience to take care of elders or people that need extra help, then don't work here. go work at McDonalds or work at Target. To whoever hurt my loved one, how would you feel if someone told your mother to shut up and proceeded them to... read more

AJ B. 

on Yelp

3 years ago

This place probably paid someone to give them their awards. It does not make sense at all. It's a dump. Old equipment. Old furnishings. Condescending staff when you have questions. Food they give the patients is all bad...I wouldn't even feed it to a stray dog. Here's an example of their care: they were supposed to check my relative's vitals etc every 2 hours. I was there for almost 4 hours visiting so they should have seen him at least twice let alone ONCE... We called them out on it and they straight up lied and said "o... read more