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Sandra Castanos
- Mortgage Lenders
- Victorville, CA
About this business
ABOUT Sandra Castanos Sandy Castaños has been with PRMG from the beginning, bringing with her years of experience as a loan officer. She is committed to giving her best to each and every client. Sandy’s faith-based commitment to her family, marriage to Regional Manager Frank Castaños, and life is evident in her philosophy of hard work. She avoids shortcuts, and strives to be honest; to continuously provide the kind of service that has led to repeat customers, referrals, and consistent five-star reviews. With Spanish as her... read more
Location details
12180 Ridgecrest, Suite 112, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Paramount Residential Mortgage Group
We were kept updated throughout the loan process. Sandy was accessible and answered our questions timely. She gathered everything necessary from us early on to ensure we could meet the short escrow timeframe. Thank you Sandy for being part of our home purchase journey!
Business response:
Thank you for allowing me to do so and your trust in me. May many wonderful memories be made in this beautiful home for a beautiful family.
Verified by Paramount Residential Mortgage Group
Great communicatir answers questions and fast response
Business response:
Thank you, my sweet girl. It was my honor to serve you guys.
Verified by Paramount Residential Mortgage Group
Sandu was always available and even went off on her off days to help us out
Business response:
I know you meant to say Sandy lol I don’t know who Sandu is 🤣🤣 thank you for your trust in me.
Verified by Paramount Residential Mortgage Group
Our experience with Mrs. Sandra Castanos as my loan officer was truly exceptional. From the very beginning, she demonstrated an impressive level of thoroughness and patience, taking the time to explain every step of the process to us. She made herself available around the clock, addressing any questions my husband or I had with care and professionalism. One of the most significant aspects of working with Mrs. Castanos was her dedication to meeting our goal of closing by a specific date. She prioritized this goal and worked t... read more
Business response:
Thank you so much for your kind words, Dominique. I'm thrilled to hear about your positive experience with the loan process. I strive to make the process as smooth and understandable as possible for my clients, and I'm glad to hear I was able to achieve that for you. Your satisfaction is my top priority, and I'm delighted that I was able to meet your closing date goal. The fact that you would recommend my services to others means a lot to me. Should you need anything in the future, don't hesitate to reach out!
Verified by Paramount Residential Mortgage Group
Very experienced and detailed lender. Mrs. Castanos went above and beyond to ensure a smooth process. My wife is very happy! Thank you.
Business response:
Thank you so very much for your trust in me. It was truly an honor to serve you and your beautiful family Alfred. We were committed to having keys on Dominique's bday, no other way lol . Blessings to you both, may you make the best memories ever in your new gorgeous home.
Verified by Paramount Residential Mortgage Group
Sandra made our experience easy and stress free. She was helpful every step of the way, answered all our question and explained everything thoroughly.
Business response:
I am thrilled to hear that you had a comfortable and stress-free experience, Michael. I strive to ensure all my clients are well-informed and feel at ease throughout the process. Your feedback and the 5-star rating are greatly appreciated. If you have any more questions in the future or need assistance with anything else, do not hesitate to reach out. Thanks for choosing PRMG! -Sandra Castanos
Verified by Paramount Residential Mortgage Group
As a first time buyer we could not have asked for a better person to be taking care of us! Sandy was patient with us and all the questions we had. She did a great job of explaining each part of the process to us. I’ve had friends buy a house and they would tell me what a nightmare it was, but Sandy made it such a pleasant experience and so easy. I would definitely recommend Sandy to anyone I know that is buying a house. She treats you like family.
Business response:
Thank you so much, Morgan, for your kind words and the 5-star rating! I'm thrilled to hear that your first-time home buying experience with PRMG was smooth and pleasant. It was truly a pleasure guiding you through the process, answering your questions, and making sure everything was clearly explained. Your positive feedback means a lot to me. I'm glad to hear you felt like family, as that's exactly how I view my clients. Your recommendation means the world to me. Should you or your friends have any future home buying needs, ... read more
Verified by Paramount Residential Mortgage Group
Communication between Colleen and Sandy to improve, nobody blaming each other when hiccups happened and both being informed on the process.
Business response:
Thank you so much for your feedback, Bryndal. I'm delighted to hear that you gave us a 5-star rating. I understand that there's always room for improvement and I appreciate your comment about the communication aspect with Colleen. Rest assured, we will work on this to ensure a smoother process in the future. It was a pleasure working with you at PRMG.
Verified by Paramount Residential Mortgage Group
Sandy is awesome guided us through every step during the process
Business response:
Thank you so much, Priscilla, for the kind words and the 5-star rating! I'm thrilled to hear that you felt guided through every step of the process. At PRMG, it's a priority to ensure our customers are comfortable and informed throughout their journey. Looking forward to serving your future needs. - Sandra Castanos
Frequently asked questions about Sandra Castanos
How is Sandra Castanos rated?
Sandra Castanos has a 5 star rating with 93 reviews.
When is Sandra Castanos open?
Sandra Castanos is closed now. It will open tomorrow at 9:00 a.m.