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Santa Fe Trails Assisted Living and Memory Care
- Assisted Living Facilities
- Cleburne, TX
About this business
Location details
402 S Colonial Dr, Cleburne, TX, 76033, United States
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We had a horrible experience w SFT & would never recommend this place for anyone or any animal for that matter. [Name removed] the administrator has no heart. She shows no compassion whatsoever. I would give them a big fat zero on everything except for cleanliness and the food was good. However, the cloth dining table cloths were always dirty. I had to report them to the state of Texas for leaving my loved one off oxygen for hours. My loved one was oxygen dependent at 3 liters. We have received no acknowledgment from that pl... read more
Business response:
Kim, thank you for your feedback as well as your positive review of our dining experience and housekeeping. If you have other questions or concerns, please feel free to contact ExecutiveSupport@frontiermgmt.com
My mom is a long term resident of Santa Fe Trails. The staff and care have been mostly top-notch with less turnover than other places. The food is institutional - i.e. bland and unseasoned camp food... she is always complaining about the food but it is better than scout camp and most of the time it is palatable. The ONLY major complaint is the increase in cost... we started at competitive fees as we did shop around. A small yearly increase has occurred without complaint and she is requiring more supervision and care. Howeve... read more
Frequently asked questions about Santa Fe Trails Assisted Living and Memory Care
How is Santa Fe Trails Assisted Living and Memory Care rated?
Santa Fe Trails Assisted Living and Memory Care has a 4.8 star rating with 162 reviews.
When is Santa Fe Trails Assisted Living and Memory Care open?
Santa Fe Trails Assisted Living and Memory Care is open now. It is open 24/7.