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Seagrass Village of Gulf Shores
- Assisted Living Facilities
- Gulf Shores, AL
About this business
Location details
21298 Cotton Creek Dr, Gulf Shores, AL, 36542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The reason the cleanliness gets 4 out of 5 starts is laundry needs to be done more often, and the bedrooms could be maintained better but the rest of the community is 5 stars
I chose Seagrass Village because I have two children in the vicinity and I do not have to cook anymore. I have a smaller apartment and I do have a little back porch off of mine. They have plenty of activities provided. The staff are extremely friendly, I would give them higher than a 5 if I could. They do have a menu but you can order other things if you do not like what they are serving. I would recommend them to others looking, I am happy here.
I think it's a very nice place to live. The facilities are top notch. It's new, well decorated, bright, and cheery, The staff is friendly. The people are nice. It's a pet-friendly community. They have an adequate amount of activities. The food is average, but t I'm happy here.
Overall, my mother likes it. She is not a complainer but says the food is not very good. Says the salad is not even good. Later meal is a light fare which she says isn't even worth going down for. She is very active and says they do have activities but only a few people participate so she is concerned they will stop planning things. Except for going out to lunch (which I guess is because food is not so good there) Hope this helps! Let me know if you need anything else.
Business response:
We sincerely value your feedback about your mother's experience. We understand concerns about food quality and activities. Please contact us at (251) 299-0503.
What they could improve on would be food and admin...don't know how she got the position but very inexperienced for the job. Plus, they claim to have a chef and they serve 5 star meals. Nothing could be further from the truth. I no longer live there as of [date removed]. Our family's experience has room for improvement. I would recommend for short-term rehab but as far as living there from now on till you die it's not what I want.
The management is non existent the last few months. Terrible communication. Many residents are very upset. They just treated my family member like a number. Had a massive fall and broke his arm on a fall. Never once called to check on him to see if he was okay. Then argument over termination of his lease. Poor management and staff was more caring when cleaning out his apartment.
Business response:
Your feedback is important to us. We are here to address your concerns. Please feel free to reach out to us at (251) 299-0503 to discuss this further.
Seagrass Village Gulf Shores, is not as nice as presented. Management is seriously lacking in decision making, and consistently uses "well no one else has had that problem" HA, that's almost funny. The food is not chef inspired, and a lot of times is barely edible. Employees turnover is a serious issue as well as allowing certain residents do what they want to do, even though it's not fair to all residents. Just beware, it's not as nice as advertised
Frequently asked questions about Seagrass Village of Gulf Shores
How is Seagrass Village of Gulf Shores rated?
Seagrass Village of Gulf Shores has a 4.6 star rating with 73 reviews.
When is Seagrass Village of Gulf Shores open?
Seagrass Village of Gulf Shores is open now. It will close tomorrow at 12:00 a.m.