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Seagrass Village of Gulf Shores

4.5

About this business

Location details

21298 Cotton Creek Dr, Gulf Shores, AL, 36542, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.559 reviews
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anonymous's profile image
anonymous 
4 years ago

I think it's a very nice place to live. The facilities are top notch. It's new, well decorated, bright, and cheery, The staff is friendly. The people are nice. It's a pet-friendly community. They have an adequate amount of activities. The food is average, but t I'm happy here. 

Phyllis's profile image
Phyllis 
4 days ago

What they could improve on would be food and admin...don't know how she got the position but very inexperienced for the job. Plus, they claim to have a chef and they serve 5 star meals. Nothing could be further from the truth. I no longer live there as of [date removed]. Our family's experience has room for improvement. I would recommend for short-term rehab but as far as living there from now on till you die it's not what I want. 

Anonymous's profile image
Anonymous 
4 months ago

The management is non existent the last few months. Terrible communication. Many residents are very upset. They just treated my family member like a number. Had a massive fall and broke his arm on a fall. Never once called to check on him to see if he was okay. Then argument over termination of his lease. Poor management and staff was more caring when cleaning out his apartment. 

Business response:

Your feedback is important to us. We are here to address your concerns. Please feel free to reach out to us at (251) 299-0503 to discuss this further. 

Cindy S's profile image
Cindy S 
9 months ago

Seagrass Village Gulf Shores, is not as nice as presented. Management is seriously lacking in decision making, and consistently uses "well no one else has had that problem" HA, that's almost funny. The food is not chef inspired, and a lot of times is barely edible. Employees turnover is a serious issue as well as allowing certain residents do what they want to do, even though it's not fair to all residents. Just beware, it's not as nice as advertised 

Frequently asked questions about Seagrass Village of Gulf Shores

How is Seagrass Village of Gulf Shores rated?

Seagrass Village of Gulf Shores has a 4.5 star rating with 59 reviews. 

When is Seagrass Village of Gulf Shores open?

Seagrass Village of Gulf Shores is open now. It will close tomorrow at 12:00 a.m. Â