SecurCare Self Storage

Kassie C. 

on Yelp

2 years ago

My experience here was great. I did everything online. Which I liked because sometimes I don't have time to speak to someone over the phone. I just want it handled and I can move to my next task. I did have to call to say I moved out earlier than what I expected. I wish there was a way to do it over the web but it wasn't. The phone call was quick and easy. One thing I would suggest from online experience is that they put the maximum size lock on the website. I brought a disc padlock but it was too thick to fit through the ... read more

Chris J. 

on Yelp

9 years ago

IStorage San Bernardino runs a great business. Very clean and safe. Kendra takes great pride in her top notch customer service, also! 

Connie V. 

on Yelp

10 years ago

when I entered the place seemed very well maintained and clean, when I was there the worker was very nice and informative to all my questions, i recommend her to whoever goes in she's very knowledgeable in whatever you need, her name was Kendra I believe very nice woman. 

Robert M. 

on Yelp

a month ago

Should be called Unsecure Storage. Had my rig here for 2 months and it got broken in to. Multiple items stolen, rv was ransacked. When I went to pick it up, there were 3 other people who had their rigs broken in to as well. Who knows how many others were also broke in to. Find somewhere else, not worth the risk. 

Jackie E. 

on Yelp

2 years ago

Do not ever get a storage here or if your things get stolen or broken into nobody will be responsible they will just say that they don't know anything that they have had issues pretty much you take care of your own problem the cameras do not work here if after hours Something Happens they don't know what to do they'll just wait until the police department contacts the manager the new girl who's working at the desk doesn't even care They don't wanna be held responsible and this is a really really shitty place to be at especia... read more

Jose M. 

on Yelp

2 years ago

I never would have imagined that my toy hauler would have been stolen from my storage facility, but it happened. And the crappy thing about it,was it was last seen within 33 days and NO CAMERA FOOTAGE. most storage facilities will call you if you, if your space is empty & you don't sign out, here in my case I came to check on my toy hauler and start up the generator & ac and to my surprise it was gone. So my question is when were they going to call me to ask me if I had my trailer, mind you 33 days went by since it was last... read more

Hdhtn v B. 

on Yelp

4 years ago

I sotorage my truck on the facilitie is the second time they steal my fuel from my truck and the car that i park in the storage i report to kim my incedent she tell me she was going to tell the supervisor about it definitely not a safe place 

Casey W. 

on Yelp

5 years ago

!!!WARNING!!! If you store your vehicle, trailer or RV at this iStorage lot, you are at high risk for your property being stolen or damaged. On 3/5/2020, a Uhaul truck entered the lot by following another vehicle thru the gate. They backed up to our white 24' box trailer that was parked in its spot, broke or drilled out the hitch lock, and towed the whole trailer away at 6:47am. Staff did not contact us until 2:30pm. The trailer had equipment, personal effects and medical devices from my late mother-in-law. A police report w... read more

Rob B. 

on Yelp

5 years ago

If you yourself is about to put anything in storage I advise you to go to any other storage facility other than this one istorage self storage is the worst storage company I have ever experienced. My belongings were placed in storage for a about a month and a half and during the process of me renting a storage unit from them the lady that I had spoke with in the office had informed me that I should purchase a lock from them their company themselves instead of putting the lock that I had brought in because she claimed that th... read more