This profile has been claimed by the business owner or representative.
SecurCare Self Storage
- Self Storage
- Oceanside, CA
About this business
Location details
3560 Mission Ave, Oceanside, CA, 92058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Before I got stuck in there, several other times I had entered my code between 645 and 700 and got out. Recently, I entered my code at 647 pm, 650 pm and 653 pm and the gate opened every time. There was a glitch due to daylight savings time and I am out $92.
Business response:
Dear Bert, We appreciate your feedback. Based on our gate records, our computerized gate system had no issues on Sunday Nov. 5th. After analyzing your case, we discovered the reason why you were not able to exit the property is because you were at the location after hours and your code was no longer going to allow you to exit thru the main gate. Signs are posted around the property that state our business hours and gate hours to remind our customers to exit the property prior to the gate locking for the night. We apologize ... read more
I found severe damage to a box of pictures, paper, financials box. Termites had eaten 5 inches from them bottom into the middle. I was horrified. What else had they eaten into. There was also a dead mouse, lizard and dropping and Bugs I could not identify. Since I was unable to move my items by myself and it was not in my plans I asked for help from the management as it was obviously a pest problem out of my control. After much discussion and pleading and speaking to someone who was in charge of multiple location the offer... read more
The ABSOLUTE worst place! had my items there for only 3 weeks and my storage unit got broken into!!! Not once but twice. Told the onsite manager, he automatically got super defensive and not at all willing to help, he could care less. Pretty sure he was in on it, because all the sudden the cameras cant see that far down. But yet they tell you this place is very secure, how?? Over $2,000 worth of tools and personal items, and I've still yet to here from them. Horrible company overall. And horrible people running it. -Crysta... read more
Our appliances were ruined by rodent damage--in fact, we found a dead mouse in our washing machine, and rodent feces in our refigerator, dryer, and washing machine. Everything was ruined. The company definitely handled the situation poorly and demonstrated a complete lack of concern for the problem. I would not recommend this place.
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.1 star rating with 213 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open tomorrow at 6:00 a.m.