This profile has been claimed by the business owner or representative.
SecurCare Self Storage
- Self Storage
- Fort Collins, CO
About this business
Location details
1961 Caribou Dr, Fort Collins, CO, 80525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Horrible experience. They charged my daughter before she moved in and didn't inform her of extra charges and made her purchase insurance. Then when I called I talked to "ira" who informed me they wouldn't pro rate but they were charging us 105$ when it was supposed to be only $67 a month. Did not offer the promotions and then said after moving in for only 4 days, we would need to pay another $79. I asked to speak to manager. She put me on hold and then when I called back, she hung up on me every time. I would not trust th... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Shelley. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
The only thing easy was renting the unit and paying for it. However any time I need assistance now, I can't get anyone to answer the phone. When I leave a message it takes over 3 days for someone to call me back, once was when it was a security issue. Very disappointed and will be taking my business elsewhere!
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.3 star rating with 187 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.