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Sellwood Senior Living
- Assisted Living Facilities
- Portland, OR
About this business
About Us Sellwood Senior Living Sellwood Senior Living delivers a home-like living experience for seniors in Portland, Oregon. Our Assisted Living and Respite Care community provides a vibrant setting for your next chapter, where each day is an opportunity for fun and growth.
Location details
8517 SE 17th Ave, Portland, OR, 97202, United States
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Our experience at Brookdale has been really positive. Everyone is very professional and welcoming. My parents have lived there now for only one month, but they seem to like it and are happy with the care they are getting. They moved from another facility that was a combination of independent and assisted living and my observation is that since Brookdale is all assisted living they are really tuned into the specific needs of the residents. This has been a very successful move for my parents.
Business response:
Hi Daughter, thank you very much for taking the time to leave us this positive review for our team at Sellwood Senior Living. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
Things are going fine. So far, I do not have any complaints or problems with the staff or the facility at Brookdale Sellwood. Things are going really good so far.
Business response:
Anonymous, your wonderful feedback and rating mean a lot to us.
It has all just been very loose with the Brookdale Sellwood. The plan of care, the follow-up and follow through. Overall we are not terribly satisfied with the facility. Also, the food is crappy as well.
Business response:
Anonymous, thank you for taking the time to leave us feedback about your experience with us.
It has been beyond wonderful at Brookdale Sellwood. The initial set up was difficult. They wanted to rush to get a certain date for move in but didn't like the date I chose. They didn't want to loose a day on the rent for the month so that was a little frustrating. i wouldn't even factor that in though because it is just excellent at this facility.
Business response:
Hello Anonymous, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
I think they are doing really well. The people are really superb. The place is clean, and nice. She likes it there. It's really social, and everyone is friendly, but the food is really lousy.
Business response:
Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Sellwood Senior Living!
My dad has been at Emeritus for just a short time, but we have both been very impressed by the friendliness and the welcoming atmosphere. He is still settling in, and has had some unaccustomed mobility problems, but the staff have been great about checking on him and following up with medical professionals. His only complaint would probably be a slowness of service in the dining room.
Business response:
Kathy A., thank you for your kind words and this wonderful review!
They were pretty clean. The staff was very friendly. It seems like that had a lot of things going on. They did everything what we needed. They didn’t have any activities that my mom wanted to do. Check who the chef is. They had macaroni and cheese one day , but it was just a pile of noodles with some cheese powder on top.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Sellwood Senior Living. Thank you again, we hope that you have a wonderful day.
I have appreciated being able to speak to whatever person is responsible for the various services. Personnel make themselves available, including the individual care givers. I am specifically pleased with their "ambassador" program, where people who live there make up the "ambassadors" who also make themselves available to help new tenants, as well as being a voice for on-going programs/services. I appreciate that I am allowed to take part in activities with my mom, and that I have access to her 24-hrs/day (if needed). Em... read more
Business response:
Hi A Daughter's View! We're so happy we were able to help you out!
I would say the cleanliness of the facility was fine but the cleanliness of my mother was not. They didn't give her a bath until I found out she wasn't getting one and had to ask for it. I think the cost was fair although there was $300 that was stolen from my mother's room. They claim it was because she went over the market place across the street and they must have taken it from her there but I don't believe that. She was only there for a couple of weeks for a respite stay. She had packed all of her stuff two days before ... read more
Business response:
Brent, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Frequently asked questions about Sellwood Senior Living
How is Sellwood Senior Living rated?
Sellwood Senior Living has a 4.7 star rating with 58 reviews.
When is Sellwood Senior Living open?
Sellwood Senior Living is open now. It is open 24/7.