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8517 SE 17th Ave, Portland, OR, 97202, United States
Get directionsThey were pretty clean. The staff was very friendly. It seems like that had a lot of things going on. They did everything what we needed. They didn’t have any activities that my mom wanted to do. Check who the chef is. They had macaroni and cheese one day , but it was just a pile of noodles with some cheese powder on top.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Sellwood Senior Living. Thank you again, we hope that you have a wonderful day.
I have appreciated being able to speak to whatever person is responsible for the various services. Personnel make themselves available, including the individual care givers. I am specifically pleased with their "ambassador" program, where people who live there make up the "ambassadors" who also make themselves available to help new tenants, as well as being a voice for on-going programs/services. I appreciate that I am allowed to take part in activities with my mom, and that I have access to her 24-hrs/day (if needed). Em... read more
Business response:
Hi A Daughter's View! We're so happy we were able to help you out!
I would say the cleanliness of the facility was fine but the cleanliness of my mother was not. They didn't give her a bath until I found out she wasn't getting one and had to ask for it. I think the cost was fair although there was $300 that was stolen from my mother's room. They claim it was because she went over the market place across the street and they must have taken it from her there but I don't believe that. She was only there for a couple of weeks for a respite stay. She had packed all of her stuff two days before ... read more
Business response:
Brent, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Great place - friendly, lots of activities, good food and some amazing services for a good price. I love that families can come by and eat for free and that they will give you furniture to use, if you need it.
Business response:
Hi A Place For Mom Customer, thank you so much for your positive comments about Sellwood Senior Living!
She liked this community. At the moment it's at the top of our list.
Business response:
A Place For Mom Customer, your wonderful feedback and rating mean a lot to us.
Tallest facility. Most urban area (which Mom would enjoy when she visits.) On busy street (SE 17th Ave) Nice residential neighborhood behind the facility.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My mother lived here for a little over a year. They recruited her, but this was when it was Brookdale. As soon as Elmcroft purchased and took over the facility last spring to summer, things took a really bad turn. Mom no longer got the care she needed. She has dementia, but so do a third of the people living there and much worse than my mother. It was more important for Elmcroft to purchase high end looking menus for the dining room than to hire enough people to care for the people living in this facility. I changed moms bed... read more
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (503) 542-4800. We hope to hear from you to resolve this matter.
At Brookdale Sellwood I was pleased with the kindness and attention that he got from the individual caregivers. My problem is with the system. He has since left this facility to live with my brother and has made an amazing turn around. When he moved there we didn't realize he was severely dehydrated and was developing at UTI. We just thought he had dementia. The management just thought that's how he is and they said they couldn't do anything about it. I was sick a lot at that time so I wasn't able to be there as much as I wo... read more
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (503) 542-4800. We hope to hear from you to resolve this matter.
At Brookdale Sellwood I was pleased with the kindness and attention that he got from the individual caregivers. My problem is with the system. He has since left this facility to live with my brother and has made an amazing turn around. When he moved there we didn't realize he was severely dehydrated and was developing at UTI. We just thought he had dementia. The management just thought that's how he is and they said they couldn't do anything about it. I was sick a lot at that time so I wasn't able to be there as much as I wo... read more
Business response:
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Sellwood Senior Living has a 4.3 star rating with 83 reviews.
Sellwood Senior Living is open now. It is open 24/7.