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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Service was efficient and completed as promised. Imposing a surcharge for paying by credit card was new and continued the trend of diminished customer concern. When I began getting my car serviced here, they would take a customer to work or home if their car was being serviced, and pick the customer up when the work was finished and provided a complimentary car wash. When the dealership was sold, these amenities began disappearing. Very little now distinguishes Seminole Toyota from other dealerships. That's a shame.
Business response:
We're glad to hear that our service was efficient and completed as promised. We appreciate your long-standing relationship with us and understand your concerns about the changes you've noticed. The credit card surcharge is a recent policy change, and we apologize for any inconvenience this may have caused. We value your loyalty and your observations about the evolving amenities. While some services have changed over time, we strive to maintain high-quality service and customer satisfaction. Your feedback is invaluable in hel... read more
The costumer attention was excellent
Business response:
Thank you for your review! We're delighted to hear that you had an excellent experience with our customer service. Providing top-notch service is our priority, and we're glad it made a positive impact. We look forward to assisting you again in the future!
Great customer care! Explaining what is needed in layman's terms!
Business response:
Thank you for your fantastic review! We're delighted to hear that you received great customer care and that our team was able to explain everything in clear, understandable terms. We believe that effective communication is key to a positive experience, and we're glad it made a difference for you. If you have any more questions or need assistance in the future, we're here to help
Thanks Logan for an excellent service!
Business response:
Thank you for your feedback! We're delighted to hear that you had an excellent service experience with Logan. Our team is dedicated to providing top-quality care to every customer, and it's great to know that Logan delivered just that. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon!
My contact person, Alex, was very kind and explained the work needed.
Business response:
Thank you for your review! We're so glad to hear that Alex was able to provide you with kind and clear explanations of the work needed. We strive to offer great customer service and appreciate you taking the time to share your experience. We look forward to assisting you again!
Great job, done on time , courteous staff
Business response:
Thank you for your wonderful feedback! We're glad to hear that your service was completed on time and that our staff provided you with courteous service. We appreciate your trust in us and look forward to serving you again in the future!
I liked that they didn't charge anything for fixing the part they broke. I didn't like that it took two hours to complete a ten minute repair. Waiting room was pleasant and they had coffee.
Business response:
Thank you for sharing your experience! We apologize for the extended wait time and understand your frustration. We are always looking for ways to improve our processes to ensure a more efficient experience. If you'd like to discuss this further, please reach out to Joshua Montgomery at JMontgomery@vtaig.com. Joshua will be happy to address your concerns and assist you in any way possible. Thank you for your feedback!
Prompt service explained service mileage
Business response:
Thank you for your feedback! We're glad to hear that you experienced prompt service and that we were able to clearly explain the service mileage. Ensuring our clients are well-informed is important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
The service associate was professional and helpful and we were very satisfied with the entire experience. Thank you!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our service associate made a positive impact on your experience and that you found the entire process satisfying. Providing professional and helpful assistance is what we strive for every day. Your appreciation means a lot to us! If you need anything in the future, please don't hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,575 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.