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Serenades at Longwood
- Assisted Living Facilities
- Longwood, FL
About this business
Location details
425 S Ronald Reagan Blvd, Longwood, FL, 32750, United States
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My father had the pleasure of living at Serenades by Sonata for two years. He was well cared for by a loving staff that he called his family. He thoroughly enjoyed the interior courtyard, going for walks several times a day to smell the flowers, watch the butterflies and clouds, and enjoy the sunshine. He also enjoyed the top notch activity program which kept his mind challenged and encouraged social interaction. His favorites included SongBirds, therapy dogs, and activities on the IPad. You can tell the staff enjoy each oth... read more
Business response:
It has been an honor and a pleasure to have been able to have your father as a part of our Serenades family. Thank you!
The staff at Serenades is very kind and helpful. Their focus is on the residents and their over all well being.
Business response:
Thank you so much for your review of Serenades Longwood. We appreciate you!
Since my mom has moved into Serenades, I don't worry about anything. The girls are so kind and gentle. I believe they are Angels. The best decision we could have ever made. Thank you all!
My first experience was seeing the director [name removed] whom I had to make greet me. She seems to be a little racist because she greeted the Caucasians with no problem. As we entered the dining area [name removed] went directly to the serving area and preceded to go in the pots and take food out without washing her hands. I wouldn't dare have my mother stay here because of this woman actions and disrespectful. The place is very nice but the staff are scary especially the upper staff.
If your love one has Dementia with agitation at times , the staff is not capable of handling them !!! They are suppose to be a Memory Unit specializing in Dementia but that is false!!! They just want the patients to be calm and passive. One staff tells you one thing and the other one tell you a different story. Never judge a book by it's cover!
During my father's time at this facility, he had scabies twice . He also developed a MRSA infection that was the size of a grapefruit before I was notified or treatment was initiated. His fingernails grew so long he scratched himself until he was bleeding several times. I received several calls from the facility where the person calling me did not know my father and told me they were calling regarding my mother. My father has been at another facility for several weeks now and is doing much better.
Frequently asked questions about Serenades at Longwood
How is Serenades at Longwood rated?
Serenades at Longwood has a 4.6 star rating with 71 reviews.
When is Serenades at Longwood open?
Serenades at Longwood is open now. It is open 24/7.