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Serenity Pediatrics
- Pediatricians
- Bloomfield Hills, MI
About this business
Location details
71 E Long Lake Rd, # A, Bloomfield Hills, MI, 48304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They are billing me $100 two separate times and labeling it “continuation of care”…I was never in the office on these days. Their nurses called me directly with GI referrals and to discuss how my son was doing as a result of a bowel impaction they misdiagnosed as a stomach virus which landed him in the ER. Post ER visit we had a follow up appt with them to get blood work. They then called me a few days after that and then another week after that to discuss those results and GI referrals just to make sure no additional testin... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jessica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (248) 533-0000 and we'd be happy to help you out. Cheers, Serenity Pediatrics
Doc Folcik was pushy and not helpful. She did not listen to my concerns at all. We left without help. I would not recommended.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kaissa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (248) 533-0000 and we'd be happy to help you out. Cheers, Serenity Pediatrics
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Business response:
Thank you for providing your feedback and letting us know about this issue, Mercy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (248) 533-0000 and we'd be happy to help you out. Cheers, Serenity Pediatrics
I am deeply disappointed with the quality of service I received at Serenity Pediatrics. My recent encounter with this pediatric office left me frustrated and dissatisfied, leading me to write this poor review. First and foremost, I reached out to Dr. Casterline at Serenity Pediatrics via the patient portal with a simple inquiry regarding my infant's feeding schedule. My intention was to engage in a brief conversation with the doctor, as it was not an urgent matter that required an in-person appointment. Subsequently, I rece... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Engy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (248) 533-0000 and we'd be happy to help you out. Cheers, Serenity Pediatrics
I’ve been coming here for a year, since I had my baby, and really like the providers. All the doctors are wonderful and thorough. I can’t say the same about office management and because of that I’m forced to switch providers. The providers are not worth not knowing if I’m going to be turned away because office management can’t get a grip on their faulty system! The way they’ve handled my situation is extremely distasteful and disgraceful. The well being of my child was not considered, as I was told they had to cancel my app... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Nadia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (248) 533-0000 and we'd be happy to help you out. Cheers, Serenity Pediatrics
Frequently asked questions about Serenity Pediatrics
How is Serenity Pediatrics rated?
Serenity Pediatrics has a 4.3 star rating with 697 reviews.
When is Serenity Pediatrics open?
Serenity Pediatrics is closed now. It will open at 8:00 a.m.