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Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville

4.9

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Location details

132 Maple Row Blvd, Suite 620, Hendersonville, TN, 37075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9704 reviews
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Lea D S.'s profile image
Lea D S. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Shaun and his team took care of every step and helped with the buying process more Thani can express in this survey. They changed my loan numerous times due to unforeseen circumstances and were always on top of things ensuring we would close on our dream home. 

Business response:

I'm really glad to hear you felt supported every step of the way, Jazmin. My team and I at Primary Residential Mortgage, Inc. strive to be available and proactive, making sure all your needs are met promptly. Your positive feedback means the world to us. It was a pleasure working with you. Thank you for the perfect rating. Let us know if you need any further assistance. Steve Wilcox 

Kimber J.'s profile image
Kimber J. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Shaun and his team are phenomenal!! We bought our dream home with the help of Shaun and his group. We are forever grateful!! 

Jennifer P S.'s profile image
Jennifer P S. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

A combination of professionalism, respect, and integrity! Thank you! 

Lester P.'s profile image
Lester P. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

The experience of working with Shaun Lyons and PRMI was nothing less than extraordinary! The team at PRMI has been very courteous, patient, understanding, willing, confident and VERY knowledgeable! If I could give ten stars and two thumbs up on the ratings scale PRMI would definitely have it. I thank you for not treating me like JUST a client, but more like family, handling me and my needs with such care and true passion! I vote you #1. Thank you 

Business response:

I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc., Parrish! It's always my pleasure to provide as much assistance as needed, especially when it comes to understanding the more complex aspects of mortgages. Your questions and needs are always my top priority, and I'm happy that I was able to show that to you. If you ever need anything in the future, feel free to reach out. Appreciate your 5-star rating, it really means a lot! - Steve Wilcox 

Frank Wilson I.'s profile image
Frank Wilson I. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Shaun and his team made things incredibly easy. They are organized, available, and were always there to answer my questions. As a first home buyer, my husband and I were really nervous but thanks to Shaun and his team we were able to get things done and close on our home in time. Shaun is an expert and was always so quick and available. Hands down a really great man to work with! Thank you Shaun, Kim, and Amber for helping us every step of the way! We truly appreciate you!!!! 

Business response:

I'm thrilled to hear that you had a positive experience working with me and my team at Primary Residential Mortgage Inc., Brooke. We strive to make each process as efficient and stress-free as possible. Thank you for your kind review and for giving us a perfect rating. We look forward to working with you again in the future. 

Robert W A.'s profile image
Robert W A. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

The whole staff was timely, organized, and so helpful. My wife and I couldn't have asked for better customer service. 

Business response:

Hi Leslie, thank you so much for your wonderful review. It was a pleasure assisting with your home buying journey. I strive to make each client's experience memorable and I'm thrilled to hear that you found the process exciting. Your satisfaction is important to us at Primary Residential Mortgage, Inc. and it's great to know that you felt cared for on a personal level. If you ever need anything else, don't hesitate to reach out. Thank you again for choosing us! - Steve Wilcox 

Christopher T.'s profile image
Christopher T. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Very responsive and helpful. Shaun and his staff were always a joy to talk to. I never felt I was in the dark of where we were in the process. 

Business response:

I'm thrilled to hear such good feedback, Richard! It's always our goal at Primary Residential Mortgage, Inc. to provide the best possible service. Knowing that we have earned your long-term trust means the world to us. Looking forward to continuing this great relationship with The Montoya Family. Steve Wilcox 

Justin S.'s profile image
Justin S. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Very helpful and timely responses. Went above and beyond to help throughout the process of buying our house. 

Business response:

Thank you so much for your kind words, Talalelei. I'm thrilled to hear that you found the process to be clear and well-guided. It was my pleasure to help navigate through those credit obstacles and be there every step of the way. Congratulations on your new home, and it's great to know that I was able to assist in making this dream come true for you. For any future needs, you know where to find me. I appreciate your recommendation immensely. Enjoy your new beginnings in your first home! - Kenny Farshchian, Primary Residentia... read more

James S.'s profile image
James S. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

I don't know where to start honestly. Shaun is wonderful. If you have any questions he will answer them to the best of his knowledge. He replies to emails, text and phone calls very quickly. He has worked with us for awhile and helped us get to where we needed to be to find us our first family home. No issues or complaints from our end. Would highly recommend him to others. 

Frequently asked questions about Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville

How is Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville rated?

Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville has a 4.9 star rating with 704 reviews. 

When is Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville open?

Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville is open now. It will close at 5:00 p.m.