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1990 Eaves Rd, Shelby, NC, 28152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Micah came and helped us on the coldest day of the year when our heat went out. He got us back up and running quickly and was very helpful on a snowy day! Thank you!
Business response:
Thank you for trusting us on that cold, snowy day! We're glad Micah got your heat restored quickly.
Micah Longwell was extremely polite and knowledgeable. He replaced a blower on a gas furnace. He called and gave me plenty of notice before both visits. I highly recommend Shelby Heating and Air.
Business response:
Mr. Lynn, we love to hear that Micah took great care of you! If you need anything at all, don't hesitate to reach back out! Thank you!
They treat their customers like family and know what they’re doing.
Eli was wonderful!! He was very professional and knowledgeable about heating and air systems!! I give him an A plus!! Eli took the time to explain the issue we were having with our Heat Pump. It was the motor. He gave us a quote to replace the motor but offered a better solution for us. Since the unit was 20+ years old, he recommended that we replace it. When we do that, we will have a much more efficient unit with a programmable thermostat as well. He gave us a very reasonable quote to replace the unit. He told us the timet... read more
Business response:
Thank you so much for taking the time to leave such a thoughtful and detailed review! We’re thrilled to hear about your positive experience with Eli. He truly takes pride in his work, and we’re glad he was able to clearly explain your heat pump issue and help you find the best long-term solution. We appreciate your kind words about our pricing, recommendations, and service, and we’re grateful for your willingness to recommend Shelby Heating & Air to your friends and family. That means a great deal to us. We look forward to ... read more
Chris and his helper were very kind and knowledgeable. Chris took the time o explain exactly how my mini split system worked and both of them were very patient with my thousands of questions and answered them so simply that I was able to understand.
Business response:
Thank you so much Ms. Bradley for sharing your experience with our technician, Chris and his helper! We look forward to continuing to help you with all of your HVAC needs in the future.
The entire team at Shelby Heating and Air are pure professionals. Candace always is easy to work with scheduling our Preventive Maintenance visits, along with her trusty assistant Shelby. The techs are always polite, friendly, and very informative about our units condition and needs. We’ve trusted Shelby Heating and Air for our new unit, as well as keeping the maintenance up to date. You won’t find a better group to trust! Keep up the good work!
Business response:
Thank you so much for your kind words and continued trust of Shelby Heating and Air! We’re grateful for amazing customers like you. Our entire team truly enjoys making sure your home stays comfortable year-round. We’re so glad to hear our techs and office staff have left a great impression as well! Your support means everything to us — we’ll keep working hard to live up to it!
I had a great experience Shelby Heating and air! Micah was our tech and he thoroughly explained everything. He was very helpful and knowledgeable!
Business response:
We love to hear that Micah did a great job! Thank you so much for your review and recommending Shelby Heating and Air!
Bryan came out this morning and serviced my split unit above my garage. He was very efficient and answered my questions thoroughly. Because the unit has not been used in several years. He was also very helpful to reintroduce me to how to operate the remote. He also gave me very good information about maintenance. Thank you Bryan.
Business response:
Thank you so much Eleanor! We are thrilled to hear that Bryan was able to get everything working well for you and answer all your questions! We appreciate you recommending Shelby Heating and Air.
I scheduled Shelby heating and air to come and do maintenance on my system. Micah was on time, listened to all my concerns and was gracious enough to explain everything in detail. I always ask tons of questions and he was able to explain everything in a way that I understood. I signed up for the regular maintenance and I am very happy with Shelby heating and air.
Business response:
Thanks so much for the great review! We’re really glad to hear Micah took good care of you and answered all your questions — he’s awesome at what he does. We're excited to have you on our maintenance plan and appreciate you trusting us. Don’t hesitate to reach out if you ever need anything!
Shelby Heating & Air Conditioning Inc has a 4.9 star rating with 690 reviews.
Shelby Heating & Air Conditioning Inc is closed now. It will open at 8:00 a.m.