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Shelby Heating & Air Conditioning Inc

4.9
  • Heating & Air Conditioning/HVAC
  • Shelby, NC

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

1990 Eaves Rd, Shelby, NC, 28152, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9574 reviews
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Bill Lattimore's profile image
Bill Lattimore 
recommend  Recommended
3 weeks ago

Great service! Arrived promptly and quickly identified the problem and resolved it. Eric Brown, our service technician, is top notch. Friendly, knowledgeable and great at communicating and resolving the issue. 

Business response:

Mr. Lattimore, thank you for your kind words and recommending Shelby Heating and Air. We're so glad that Eric made a good impression. Let us know if you need anything else! 

Carolyn Latham Gold's profile image
Carolyn Latham Gold 
recommend  Recommended
a month ago

Shelby Heating and Air recently replaced my 20 year old heat pump. The team came when promised, worked together and had the old one out and the new one installed and up and running by early afternoon. Thank you to each one that worked hard to ensure I had heat before the ice storm! Special thanks to Micah, Justin, Travis and Vincent. Great teamwork! I highly recommend Shelby Heating and Air. Great job fellows! I really appreciate you all. Carolyn Gold 

Business response:

Thank you so much for your thoughtful review! We’re honored you trusted Shelby Heating and Air with replacing your heat pump—especially with the ice storm on the way. We’re proud of the teamwork Micah, Justin, Travis, and Vincent bring to every job, and we’ll be sure to pass along your kind words to each of them. It means a great deal to our entire team to know their hard work and coordination made a difference for you. We truly appreciate your recommendation and your support. If you ever need anything in the future, we’re j... read more

Michelle Moser's profile image
Michelle Moser 
recommend  Recommended
a month ago

Micah came and helped us on the coldest day of the year when our heat went out. He got us back up and running quickly and was very helpful on a snowy day! Thank you! 

Business response:

Thank you for trusting us on that cold, snowy day! We're glad Micah got your heat restored quickly. 

David S Lynn's profile image
David S Lynn 
recommend  Recommended
a month ago

Micah Longwell was extremely polite and knowledgeable. He replaced a blower on a gas furnace. He called and gave me plenty of notice before both visits. I highly recommend Shelby Heating and Air. 

Business response:

Mr. Lynn, we love to hear that Micah took great care of you! If you need anything at all, don't hesitate to reach back out! Thank you! 

Peggy Pandora Mills Bigelow's profile image
Peggy Pandora Mills Bigelow 
recommend  Recommended
a month ago

They treat their customers like family and know what they’re doing. 

Bethany Kriz's profile image
Bethany Kriz 
recommend  Recommended
2 months ago

Eli was wonderful!! He was very professional and knowledgeable about heating and air systems!! I give him an A plus!! Eli took the time to explain the issue we were having with our Heat Pump. It was the motor. He gave us a quote to replace the motor but offered a better solution for us. Since the unit was 20+ years old, he recommended that we replace it. When we do that, we will have a much more efficient unit with a programmable thermostat as well. He gave us a very reasonable quote to replace the unit. He told us the timet... read more

Business response:

Thank you so much for taking the time to leave such a thoughtful and detailed review! We’re thrilled to hear about your positive experience with Eli. He truly takes pride in his work, and we’re glad he was able to clearly explain your heat pump issue and help you find the best long-term solution. We appreciate your kind words about our pricing, recommendations, and service, and we’re grateful for your willingness to recommend Shelby Heating & Air to your friends and family. That means a great deal to us. We look forward to ... read more

Debra Bradley's profile image
Debra Bradley 
recommend  Recommended
3 months ago

Chris and his helper were very kind and knowledgeable. Chris took the time o explain exactly how my mini split system worked and both of them were very patient with my thousands of questions and answered them so simply that I was able to understand. 

Business response:

Thank you so much Ms. Bradley for sharing your experience with our technician, Chris and his helper! We look forward to continuing to help you with all of your HVAC needs in the future. 

Daniel Nichols's profile image
Daniel Nichols 
recommend  Recommended
6 months ago

The entire team at Shelby Heating and Air are pure professionals. Candace always is easy to work with scheduling our Preventive Maintenance visits, along with her trusty assistant Shelby. The techs are always polite, friendly, and very informative about our units condition and needs. We’ve trusted Shelby Heating and Air for our new unit, as well as keeping the maintenance up to date. You won’t find a better group to trust! Keep up the good work! 

Business response:

Thank you so much for your kind words and continued trust of Shelby Heating and Air! We’re grateful for amazing customers like you. Our entire team truly enjoys making sure your home stays comfortable year-round. We’re so glad to hear our techs and office staff have left a great impression as well! Your support means everything to us — we’ll keep working hard to live up to it! 

Alex N Bailey Hedgpeth's profile image
Alex N Bailey Hedgpeth 
recommend  Recommended
6 months ago

I had a great experience Shelby Heating and air! Micah was our tech and he thoroughly explained everything. He was very helpful and knowledgeable! 

Business response:

We love to hear that Micah did a great job! Thank you so much for your review and recommending Shelby Heating and Air! 

Frequently asked questions about Shelby Heating & Air Conditioning Inc

How is Shelby Heating & Air Conditioning Inc rated?

Shelby Heating & Air Conditioning Inc has a 4.9 star rating with 574 reviews. 

When is Shelby Heating & Air Conditioning Inc open?

Shelby Heating & Air Conditioning Inc is closed now. It will open tomorrow at 8:00 a.m.