Silicon Forest Animal Hospital

Maddie K. 

on Yelp

4 years ago

I have asked MANY times for the office manager Luana James to contact me over many weeks and still nothing. Doesn't have a number or email either on her so-called business card they gave me. For the incredible stress I went through with my dog's condition and the amount of money I paid for, I would expect some professionalism and consistency. Front desk girls clearly don't talk to each other because I get a different answer on anything I ask every time I call or talk to them in person. The vets do not introduce themselves or... read more

Teresa M. 

on Yelp

4 years ago

We had to put our fur baby to sleep yesterday. The lady appeared to be rude and indifferent. I don't know what her problem was, but it left a painful and traumatic impression on all of us. So different than when we needed this difficult service before. We have used this clinic for about 15 years and are looking to move on. 

Ashleyq B. 

on Yelp

4 years ago

First, my sisters dog was really sick. Spent thousands of dollars for them to say "they don't know".. I talked my sister into taking her down to the animal hospital in tanasbourne.. they saved her life. (Highly recommend that place) Second, my grandmother just took our little dog (after I told her not to) and they recommended a surgery on his eye. Fine. We did the surgery. It looked awful. The doctor who did this surgery was an idiot. Sounded like one that is.. he kept referring our dog as a female dog. I asked if he was ta... read more

Doug J. 

on Yelp

4 years ago

The worst vet experience I have ever had! If you like to have your day waisted then highly recommend it! 3 hrs after a quoted 1hr wait I finally get called in a room of to sit for another hour before walking out without every having a dr come in the room! 

Bailey T. 

on Yelp

4 years ago

To be more upfront than this vet hospital is, I want to say loud and clear: THEY ARE FULLY WALK-IN ONLY, BE PREPARED FOR AN EXCESSIVELY LONG WAIT. We had previously taken a cat here to be spayed, with no issues. We had no indication at that time that they were walk-in only (except for surgeries). Not sure if this is something new or if we just didn't realize because we did have an appointment set due to it being a surgery. Anyway, we recently adopted a new kitten, she had gotten started on her shots but needed her boosters... read more

Christine M. 

on Yelp

5 years ago

We liked companion pre covid and have brought all our pets there, but since covid we continue to be disappointed. I've tried multiple times over the last 2 months to get my dog in for an apt and every time I'm either give an incredibly long wait (2-3hrs) or turned away because they can't take anybody more for the wait. I tried today on a Thursday mid morning and was told a 30-45 min wait. I waited 2 hrs and my dog still hadn't gotten in and nobody would pick up the phone there every time I tried calling for a check in on est... read more

Lindy Loomer H. 

on Yelp

5 years ago

I was told that in order to have my dog neutered that I would need an appt. so I scheduled one. I asked when the drop off time was & was told I could drop off at 8 AM. I came and had to park outside due to COVID. I was the 2nd person who was served in the lot when they took my dog in. Every other time that I have taken my dog in, the protocol has been that first come first served as per when you call the desk clerk. I was told to call them back at 1 PM but when I called they had not even brought her into surgery as yet. ... read more

Seleni D. 

on Yelp

5 years ago

If I could rate this place 0 star I would without hesitation. I provided my feedback and let them know of the few concerns I had while visiting this location, I asked to have my experience used as a coaching session and forwarded to management, I was assured that it would be and they were "sorry" as that is not what they strive for. I never got a follow up nor an apology from their management crew, giving me the impression it was never taken serious. I was frustrated at the lack of empathy and care for my puppy. Save yoursel... read more

Keri K. 

on Yelp

5 years ago

I have been going here for years. Doctors are good but communication is terrible or maybe untrained staff. Took my dog in for a recheck of blood work and my two kitties for dewormer. Doctor said we needed to treat fleas and gave me a price of 20 each for flea treatment. She said the front desk person would go over the bill with me but the girl was very confused and was not able to go over it with me Well come to find out dog flea treatment 63 each and cat treatment was 20 each. However they only provided one flea tr... read more