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11921 Rockville Pike, Ste 400, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The ancillary staff here is phenomenal! The phlebotomists, admin, schedulers, and sonographer got me in and out with very little waiting. They were kind, timely, and courteous. I had two visits in two days and they keep the office running efficiently and well. What I appreciated about Dr. Olson was her willingness to add the labs I requested to the order. However, my next visit is with another MD because I do not accept that painful, heavy periods are normal or without cause.
Business response:
Thank you for sharing your review with us. Our team greatly appreciates all feedback provided. Sincerely, Simmonds, Martin & Helmbrecht
This was a general, well-woman exam. The staff was efficient and I was in and out very quickly. At the same time, the practitioner, was very thorough, kind, and sensitive. She asked a lot of questions and specifically asked me if I had any concerns I wanted to address which I appreciated.
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate it! Kindly, Simmonds, Martin & Helmbrecht
I visited the Rockville office twice and was disappointed with the quality of care I received on both occasions. I was offered birth control or surgery as my only two options to treat my symptoms with zero attempt to understand the underlying cause. I didn't feel like I was taken seriously. I was told certain tests were "required" but when I asked follow-up questions and my chart was consulted, it turns out I didn't need them. And to add insult to injury, they don't validate for parking.
Business response:
Thank you for providing feedback and informing us about this issue, Elizabeth. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (301) 414-2300. We also welcome a private secure message through our patient portal. A link is available on our website. Our team would like to discuss this experience further.
Simmonds, Martin & Helmbrecht has a 4.4 star rating with 263 reviews.
Simmonds, Martin & Helmbrecht is closed now. It will open tomorrow at 8:00 a.m.